Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Wird überprüft

error when trying to download a video which the page has already created a button to download

German Her vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 1

page gives me error when I click the button to download from the thumbnail already created from the link supplied, https://www.dailymotion.com/video/x55kc26

Antwort
Aleksandr vor 7 Jahren

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

For the better understanding it'll be great to see a screenshot with the error.

0
Wird überprüft

always error when downloading

Mizzle Banteng vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 1
Antwort
Aleksandr vor 7 Jahren

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

0
Wird überprüft

Why Can't download file?

Vivii14 vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 1
Antwort
Aleksandr vor 7 Jahren

Hello, please, send us more details regarding the problem.

0
Beantwortet

Please leave 240p video quality

Chu Bạch Phương Anh vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 2
Antwort
Aleksandr vor 7 Jahren

Hello, it's not our fault that youtube decided to get rid of 3gp . There is nothing we can do about it.

0
Wird überprüft

there is a bug

Samarpan Khanal vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 1

please do smth of the bug. it is irritating a lot

Antwort
Aleksandr vor 7 Jahren

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error.

0
Not a bug

I can not download video in 3gp format

ZloyVlad vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 4
Antwort
Aleksandr vor 7 Jahren

Hello, it's not our fault that youtube decided to get rid of 3gp . There is nothing we can do about it.

0
Beantwortet

I can,t download in 3gp formate for five days plese fix it

kishor sharma vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 2
Antwort
Aleksandr vor 7 Jahren

Hello, it's not our fault that youtube decided to get rid of 3gp . There is nothing we can do about it.

0
Beantwortet

https://www.youtube.com/watch?v=QBcqsu6Iyfo problemas con el 3gp

rramirez vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 2
Antwort
Aleksandr vor 7 Jahren

Hello, it's not our fault that youtube decided to get rid of 3gp . There is nothing we can do about it.

0
Wird überprüft

no puedo descargar los videos con sonido

karlita_kv_2 vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 1
Antwort
Aleksandr vor 7 Jahren

Hello, in what capacity are you downloading?

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

0
Not a bug

porque no se puede descargar los videos en 3Gp

DavidCreatorStick vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 2
Antwort
Aleksandr vor 7 Jahren

Hello, we are not to blame for this, Youtube itself has removed the 3gp format, there is nothing we can do about it.



Customer support service by UserEcho