Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Wird überprüft

there is link called keyroll an advertising link appear when you click

Mohamed Nabil vor 5 Jahren • aktualisiert von Aleksandr vor 5 Jahren • 5

there is link called keyroll an advertising link appear when you click on dowload button my anti virus on my device says this link is url black list

Antwort
Aleksandr vor 5 Jahren

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error.

0
Wird überprüft

doesent download anymore music on vk.com

Sersh Lew vor 5 Jahren • aktualisiert von Aleksandr vor 5 Jahren • 1
Antwort
Aleksandr vor 5 Jahren

Hello, this extension has been fixed. Please, update or reinstall it from our site.
The latest version is 8.15: http://en.savefrom.net/user.php#helper_install
Thank you for using Savefrom.Net browser extension

0
Wird überprüft

youtube download broken, error 403 https://youtu.be/AHSdwdgjC7w

dont vor 5 Jahren • aktualisiert von Aleksandr vor 5 Jahren • 1
Antwort
Aleksandr vor 5 Jahren

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

0
Fixed

vk downloader broken

Innokenty vor 5 Jahren • aktualisiert von Aleksandr vor 5 Jahren • 6

Rebyata, privet!

VK downloader seems to not work anymore. Was working several days ago only. Might be related to Chrome update.

Google Chrome Version 73.0.3683.86

Antwort
Aleksandr vor 5 Jahren

Hello, what is the name of the extension you are using?

0
Beantwortet

Why we can't download videos in 3gp format , please don't remove that 3gp download option

Shiv. vor 5 Jahren • aktualisiert von Aleksandr vor 5 Jahren • 2
Antwort
Aleksandr vor 5 Jahren

Hello, it's not our fault that youtube decided to get rid of 3gp . There is nothing we can do about it.

0
Not a bug

Hello, recently i couldn't find 3gp quality to download from YouTube videos

temtope7102 vor 5 Jahren • aktualisiert von Aleksandr vor 5 Jahren • 2
Antwort
Aleksandr vor 5 Jahren

Hello, it's not our fault that youtube decided to get rid of 3gp . There is nothing we can do about it.

0
Wird überprüft

faebook videos are not downloading, no download sign in chrome

Farooq Ahmed vor 5 Jahren • aktualisiert von Aleksandr vor 5 Jahren • 1
Antwort
Aleksandr vor 5 Jahren

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Could you please send a few links you can't download. We will check it out.

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Beantwortet

Why 240p is gone?

yuhdikurniawan1 vor 5 Jahren • aktualisiert von Aleksandr vor 5 Jahren • 2

I like 240p because what they share is mone important than the quality, also i can save more quota by downloading low quality, so i bit diappointed when 240p is missing, i just find 360p or 720p which's needs more quota to downloaded. Its just my selvis though but...... thanks for the consideration.

Antwort
Aleksandr vor 5 Jahren

Hello, it's not our fault that youtube decided to get rid of 3gp . There is nothing we can do about it.

0
Beantwortet

add option for video to mp3,

Rajua1 vor 5 Jahren • aktualisiert von Aleksandr vor 5 Jahren • 2
Antwort
Aleksandr vor 5 Jahren

Hello, unfortunately we do not have the opportunity to do this.

0
Not a bug

Youtube videos not available in 240p,144p.

MotherWit vor 5 Jahren • aktualisiert von Aleksandr vor 5 Jahren • 2

It has been few days since you have stopped giving download option of low format for Youtube videos. 144p and, more importantly-240p videos of Youtube are now, not available for download. I use android mobile and to save data, I've to use 240p videos. But now I have to switch to other options for downloading Youtube videos.

Antwort
Aleksandr vor 5 Jahren

Hello, it's not our fault that youtube decided to get rid of 3gp . There is nothing we can do about it.



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