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1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Wird überprüft

cannot download Sondcloud

abc vor 5 Jahren • aktualisiert von Aleksandr vor 5 Jahren • 1
Antwort
Aleksandr vor 5 Jahren

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

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Wird überprüft

no descarga

juan avilam2 vor 5 Jahren • aktualisiert von Aleksandr vor 5 Jahren • 1

no se descarga no encuentra los enlases menciona el program

Antwort
Aleksandr vor 5 Jahren

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
Wird überprüft

In the new dark interface, I cant find the download button anywhere. But in the old interface, I can see the download button.

Ahsan Rizvi vor 5 Jahren • aktualisiert von Aleksandr vor 5 Jahren • 4

Image 6647

Image 6648Image 6649
Antwort
Aleksandr vor 5 Jahren

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

0
Wird überprüft

No puedo descargar videos porque no se escuchan

acostadaniela2006 vor 5 Jahren • aktualisiert von Aleksandr vor 5 Jahren • 1
Antwort
Aleksandr vor 5 Jahren

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

Antwort
Aleksandr vor 5 Jahren

Hello, maybe the problem is in the video itself.

0
Beantwortet

i cant download https://instagram.com/stories/bajiki_store/2293801667861578526?utm_source=ig_story_item_share&igshid=bhi4rwrfxrzo

Indraa vor 5 Jahren • aktualisiert von Aleksandr vor 5 Jahren • 2
Antwort
Aleksandr vor 5 Jahren

Hello, our services do not download Instagram stories.

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I can't download subtitle Indonesia video ??

Agung vor 5 Jahren • aktualisiert von Aleksandr vor 5 Jahren • 1
Antwort
Aleksandr vor 5 Jahren

Hello, Subtitles can only be downloaded if they are connected to a video and not created automatically.
You can download them via: http://en.savefrom.net or SaveFrom.net Helper (extension).
Subtitles can be downloaded in an xml format.

0
Wird überprüft

Bagaimana caranya untuk membatalkan unduhan

Nabila Prihatini vor 5 Jahren • aktualisiert von Aleksandr vor 5 Jahren • 1
Antwort
Aleksandr vor 5 Jahren

Hello, you can cancel the download in the browser.

0
Wird überprüft

https://www.youtube.com/watch?v=VySzHtzOVHM&t=1869s

brettphillips67 vor 5 Jahren • aktualisiert von Aleksandr vor 5 Jahren • 2
Antwort
Aleksandr vor 5 Jahren

Hello, the video is not available for viewing, unfortunately this video cannot be downloaded.

0
Wird überprüft

https://youtu.be/y77F3fX1rvU

Dhas vor 5 Jahren • aktualisiert von Aleksandr vor 5 Jahren • 1

cannot downloading in this youtube channel,

the error is - "Safari cannot open the specified address"

Antwort
Aleksandr vor 5 Jahren

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.



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