Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
+1
Fixed

Can't Install SaveForm extension on Google Chrome 25.0.1364.97 (en-us)

blacklizt vor 12 Jahren aktualisiert von Aleksandr vor 10 Jahren 4

i can't install SaveForm extension (1.72) on latest google chrome (25.0.1364.xx) due security reasons.



but fortunately by using "developer mode" on "chrome://extensions/", i can install this.

Antwort
Лемур vor 10 Jahren
how did u try to install it?
have u red this http://en.savefrom.net/faq.php#ext_inst_chrome
+1
Abgelehnt

Need download from VIDIO.COM http://www.vidio.com/

Jadwal Audisi vor 10 Jahren aktualisiert von Aleksandr vor 10 Jahren 2

Need download Video from VIDIO.COM http://www.vidio.com/

Please update !!! Thank you,,,,,

Antwort
Aleksandr vor 10 Jahren

Hello, SaveFrom.net team will not leave your idea without attention.

Thanks for using our SaveFrom.net Helper

+1
Fixed

cant download youtube with the button: Browser: Firefox 40.0 Windows 7,User Agent: Mozilla/5.0 (Windows NT 6.1; rv:40.0) Gecko/20100101 Firefox/40.0

Leon Corazon Noble vor 10 Jahren aktualisiert von Aleksandr vor 10 Jahren 2

Browser: Firefox 40.0 Windows 7,User Agent: Mozilla/5.0 (Windows NT 6.1; rv:40.0) Gecko/20100101 Firefox/40.0,Extension: ff-sf 5.63 :

Antwort
Aleksandr vor 10 Jahren

Hello, refresh the browser version of the current 42.

Reinstall the expansion of the current software version 5.70:

https://sf-addon.com/helper/mozilla/savefrom_last.xpi?ts=1448968893678

+1
Fixed

i can't download now from you tube

duma vor 10 Jahren aktualisiert von Aleksandr vor 10 Jahren 2

i can't download now from you tube

Antwort
Aleksandr vor 10 Jahren

Hello, in order to help you better I need the following information.

Please, let me know me the name and version of your browser and version of the extension, all can be found using the following link: http://en.savefrom.net/user.php?info=1

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Please, send to me a link to a video that will not be downloaded.

+1
Not a bug

offers4u keep loading when using tampmonky get add on ebay

John Smith vor 10 Jahren aktualisiert von Aleksandr vor 10 Jahren 8

after installi tampmonbky i get the virvs offers4u whn i disable it the offers4u gos away you are letting a viruse hijack your sofwiere please fix as i love your program

Antwort
Aleksandr vor 10 Jahren
Hello. Did I understand you correctly?
After installing Tampermonkey you have a virus?
+1
Not a bug

why there is no cc subtitles button for me to download

Anis Amira vor 10 Jahren aktualisiert von Aleksandr vor 10 Jahren 4
i hope you can fix this problem. i can't find another websites that can download cc subtitles. please fix it. thank you
Antwort
Aleksandr vor 10 Jahren
Hi, you can download subtitles via our website: http://ru.savefrom.net
+1
Fixed

I can not download most videos from youtube.

Александра Сулименко vor 10 Jahren aktualisiert von Aleksandr vor 9 Jahren 2
Antwort
Aleksandr vor 9 Jahren

Здравствуйте, спасибо что обратились в поддержку Savefrom.Net
Наша помощь будет более эфективной если вы предоставите нам информацию
о вашем браузере и расширении.
Узнать информацию вы можете пройдя по ссылке: http://ru.savefrom.net/user.php?info=1

Так же если это возможно пришлите пару ссылок на файлы которые не можете скачать.

+1
Beantwortet

Extended file information?

Kupus Djoka vor 11 Jahren aktualisiert von Aleksandr vor 10 Jahren 2
I'm using SaveFrom extension for Opera 12 for a long time and also recently for Opera Next [I got both Operas instaled].

My question is why there's no more extended file information like before?
All I get now is file size.
Antwort
Aleksandr vor 10 Jahren
hello. can you explain what information you are talking about? give the examples of links on files with not all information.
+1
Beantwortet

it doesn't shows me download Icon in VK can u explain me reason?

GiorGi SoSelia vor 12 Jahren aktualisiert von Aleksandr vor 10 Jahren 2
Antwort
Aleksandr vor 10 Jahren

Hello

where doesn't it show you:  in the video, in the music or may be foto?

Version of your browser?

Version of the extension?

+1
Fixed

Download Error

鱼 Fish vor 10 Jahren aktualisiert von Aleksandr vor 10 Jahren 4

Image 680

Antwort
Aleksandr vor 10 Jahren

Hi. We'll try to fix it ASAP.