Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
+1
Not a bug

offers4u keep loading when using tampmonky get add on ebay

John Smith vor 9 Jahren • aktualisiert von Aleksandr vor 9 Jahren • 8

after installi tampmonbky i get the virvs offers4u whn i disable it the offers4u gos away you are letting a viruse hijack your sofwiere please fix as i love your program

Antwort
Aleksandr vor 9 Jahren
Hello. Did I understand you correctly?
After installing Tampermonkey you have a virus?
+1
Not a bug

why there is no cc subtitles button for me to download

Anis Amira vor 10 Jahren • aktualisiert von Aleksandr vor 10 Jahren • 4
i hope you can fix this problem. i can't find another websites that can download cc subtitles. please fix it. thank you
Antwort
Aleksandr vor 10 Jahren
Hi, you can download subtitles via our website: http://ru.savefrom.net
+1
Fixed

I can not download most videos from youtube.

Александра Сулименко vor 9 Jahren • aktualisiert von Aleksandr vor 9 Jahren • 2
Antwort
Aleksandr vor 9 Jahren

Здравствуйте, спасибо что обратились в поддержку Savefrom.Net
Наша помощь будет более эфективной если вы предоставите нам информацию
о вашем браузере и расширении.
Узнать информацию вы можете пройдя по ссылке: http://ru.savefrom.net/user.php?info=1

Так же если это возможно пришлите пару ссылок на файлы которые не можете скачать.

+1
Beantwortet

Extended file information?

Kupus Djoka vor 11 Jahren • aktualisiert von Aleksandr vor 10 Jahren • 2
I'm using SaveFrom extension for Opera 12 for a long time and also recently for Opera Next [I got both Operas instaled].

My question is why there's no more extended file information like before?
All I get now is file size.
Antwort
Aleksandr vor 10 Jahren
hello. can you explain what information you are talking about? give the examples of links on files with not all information.
+1
Beantwortet

it doesn't shows me download Icon in VK can u explain me reason?

GiorGi SoSelia vor 11 Jahren • aktualisiert von Aleksandr vor 10 Jahren • 2
Antwort
Aleksandr vor 10 Jahren

Hello

where doesn't it show you:  in the video, in the music or may be foto?

Version of your browser?

Version of the extension?

+1
Fixed

Download Error

鱼 Fish vor 9 Jahren • aktualisiert von Aleksandr vor 9 Jahren • 4

Image 680

Antwort
Aleksandr vor 9 Jahren

Hi. We'll try to fix it ASAP.

+1
Beantwortet

can not download from facebook on chrome 46.0

Marcia Valle vor 9 Jahren • aktualisiert von Aleksandr vor 9 Jahren • 2

Hello i can´t download from facebook the message i get is download links not found.

i already uninstall the extension and installed it again several times, clear the browser cache and still get the same message

Antwort
Aleksandr vor 9 Jahren

Hello. Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Please, send to me a link to a video that will not be downloaded.

+1
Fixed

file naming again

Gabri Shally vor 11 Jahren • aktualisiert von Лемур vor 10 Jahren • 1
but this time happend on en.savefrom.net when downloading audio
http://www.youtube.com/watch?v=EIhSnaqou0I
  • Browser: Chrome 35.0.1916 Windows 8.1
  • User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/35.0.1916.114 Safari/537.36
  • Extension: chrome 3.43
Image 192
+1
Fixed

I cann't download from youtube My information:

Александра Сулименко vor 9 Jahren • aktualisiert von Aleksandr vor 9 Jahren • 2

Browser: Firefox 43.0 Windows 7 User

Agent: Mozilla/5.0 (Windows NT 6.1; rv:43.0) Gecko/20100101 Firefox/43.0

Youtube video
Youtube video
Youtube video
Youtube video
Youtube video
Youtube video

some of video on youtube that i cann't download

Antwort
Aleksandr vor 9 Jahren

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

While you can use our website to download: http://en.savefrom.net

+1
Fixed

не всегда работеть

Alex Volk vor 10 Jahren • aktualisiert von Aleksandr vor 10 Jahren • 2
иногда работаеть иногда нет
Antwort
Aleksandr vor 10 Jahren
Здравствуйте, подскажите название и версии браузера, а так же версию помощника, данную информацию можно узнать пройдя по ссылке: http://ru.savefrom.net/user.php?info=1


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