1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Windows Freezing when downloading files from YouTube (IMax)
My iMac just freezes when I'm downloading videoen from YouTube! Or, the window that I'm downloading the files from are freezing! Very annoying, and can't quite continue my work ;(
I'm still very thankful for your website! It has helped me a lot! Thank you guys so much!
Hello, for the better understanding it'll be great to see a screenshot with the error.
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!
Hello, in order to download 1080 with sound there is no technical possibility.
In order to download 1080 from Youtube you need to install our program Ummy Video Downloader: https://videodownloader.ummy.net
carnales esta fallando en firefox movil porque no aparece el boton de descarga chequen eso porque ya prove arreglarlo y no sale
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
link do not work
Kygo - Firestone (Official Video) ft. Conrad Sewell - this one is not working
Shift K3Y - I Know
this do not work also, thank you.
Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!
Hello, in order to download 1080p from Youtube, you need to install the Ummy Video Downloader: http://videodownloader.ummy.net
no I agree button in downloaded software
I downloaded the desktop version of SFHelper from your site. https://en.savefrom.net/9-how-to-download-facebook-video.html. But when I try to load the program the first page of Licence agreement there is no I agree button. So I cant load it.
Im trying to send a screenshot there is no place here from where I can upload it.
While downloading a video ..It suddenly stops and then start again .but after the download is completed ...The video is not playing
Hello, send a couple of links to the videos that you can download, but you do not play them.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.
Hello. Reinstall the extension, remove the Tampermonkey extension and Install SaveFrom.net Helper again.
How to install the extension to Google Chrome browser read here: http://en.savefrom.net/faq.php#ext_inst_chrome
Kundesupport af UserEcho
