Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Fast

My version is still 7.57, can't download video from facebook 'cause it doesn't update to the latest version

mieloso 8 år siden opdateret af Aleksandr 8 år siden 4

Browser: Chrome 65.0.3325 Mac OS X
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/65.0.3325.181 Safari/537.36
Extension: chameleon 7.57

Svar
Aleksandr 8 år siden

Hello. Reinstall the extension, remove the Chameleon.

Install the Savefrom extension via Tampermonkey.

Install the extension here in these links.
Google Chrome. First 1 then 2.
1. Tampermonkey black: https://chrome.google.com/webstore/detail/tampermonkey/dhdgffkkebhmkfjojejmpbldmpobfkfo?hl=en
2. Savefrom.Net: https://download.sf-helper.com/chrome/helper.user.js?ts=1455972944179

0
Under vurdering

Sir box is not appear to set a link

Prabhdeep Salhan 8 år siden opdateret af Aleksandr 8 år siden 1
Svar
Aleksandr 8 år siden

Hello, which browser do you want to install the extension to?

0
Under vurdering

Want the older version back, this one has too many links and offers and annoying distractions.

Marilyn V 8 år siden opdateret af Aleksandr 8 år siden 1
Svar
Aleksandr 8 år siden

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

0
Under vurdering

Seriously? Now you want us to login in order to download what isn't even your content? Get real!

foff 8 år siden opdateret af Aleksandr 8 år siden 1
Svar
Aleksandr 8 år siden

Hello, please, send us more details regarding the problem.

0
Under vurdering

Why not spuuort bilibili(http://www.bilibili.com/),youku(http://www.youku.com/), iqiyi(http://www.iqiyi.com/) from China and niconico(http://www.nicovideo.jp/) from japan?

Zhong 8 år siden opdateret af Aleksandr 8 år siden 1

Why not spuuort bilibili(http://www.bilibili.com/),youku(http://www.youku.com/), iqiyi(http://www.iqiyi.com/) from China and niconico(http://www.nicovideo.jp/) from japan?

Svar
Aleksandr 8 år siden

Hello, SaveFrom.net team will not leave your idea without attention.
Thanks for using our SaveFrom.net Helper

0
Under vurdering

quality of mp3 is only 128 kbps, can we choose 320 knps?

astamas 8 år siden opdateret af Aleksandr 8 år siden 1
Svar
Aleksandr 8 år siden

Hello, please, send us more details regarding the problem.

0
Under vurdering

Facebook videos are not working for downloads anymore, says no link exists after clicking on green arrow.

Bl Er 8 år siden opdateret af Aleksandr 8 år siden 1

Image 2738

Svar
Aleksandr 8 år siden

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Svar
Aleksandr 8 år siden

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

0
Under vurdering

this software don't download from soundcloud recently

beni5757 bb 8 år siden opdateret af Aleksandr 8 år siden 1
Svar
Aleksandr 8 år siden

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

0
Under vurdering

Ha dejado de aparecer la opción de descargar en youtube. Cómo lo arreglo?

l saenz 8 år siden opdateret af Aleksandr 8 år siden 1

Ha dejado de aparecer la opción de descargar en youtube. Cómo lo arreglo? 

Svar
Aleksandr 8 år siden

¡Hola! Nuestra ayuda será más efectiva si copia y nos envía información sobre su navegador y de la extensión Savefrom.Net:
http://es.savefrom.net/user.php?info=1
También necesitamos algunos links que no pueda descargar (para probarlos).
Para tener mayor idea del problema, será de gran ayuda ver una captura de pantalla en donde se muestre el error.
Esperamos su respuesta, ¡gracias por ponerse en contacto con nuestro equipo Savefrom.net!

Kundesupport af UserEcho