Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Under vurdering

не зкачує відео пише не вдалось найти посилання

viktor7803 7 år siden opdateret af Aleksandr 7 år siden 1
Svar
Aleksandr 7 år siden

Здравствуйте, чтобы Вам помочь, нам нужна от Вас информация о вашем браузере и установленном расширении.
Подробно Вы можете посмотреть здесь, скопировать, и прислать нам: http://ru.savefrom.net/user.php?info=1
Так же пришлите нам несколько ссылок на файлы которые у Вас не скачиваются.
Спасибо за обращение в поддержку Savefrom.Net !

0
Under vurdering

Video lag on the past downloads

Ryno 7 år siden opdateret af Aleksandr 7 år siden 1

The last month i get videos with lag or voice delay using uc fast download V12.2.0.1089 all the time and the lag is not nice

Svar
Aleksandr 7 år siden

Hello, please, send us more details regarding the problem.

0
Under vurdering

Did someone recently take over this site?

foff 7 år siden opdateret af Aleksandr 7 år siden 1

Did someone recently take over this site? It has gone from useful to pain in the ass overnight. Why all of a sudden do we need to login to use what has been for more than a year simple click and done? Please don't take something like this that has been so useful and make it something complicated and requiring a login to use it in the way it used to be used without some stupid login non-since.

Svar
Aleksandr 7 år siden

Hello, describe in more detail what is happening and send screenshots.

0
Under vurdering

не скачивает видео с Instagram в firefox

kincher 7 år siden opdateret af Aleksandr 7 år siden 1
Svar
Aleksandr 7 år siden

Здравствуйте, чтобы Вам помочь, нам нужна от Вас информация о вашем браузере и установленном расширении.
Подробно Вы можете посмотреть здесь, скопировать, и прислать нам: http://ru.savefrom.net/user.php?info=1
Так же пришлите нам несколько ссылок на файлы которые у Вас не скачиваются.
Спасибо за обращение в поддержку Savefrom.Net !

0
Under vurdering

Is sound quality lower on video with the lower quality?

Dovlet Mamenov 7 år siden opdateret af Aleksandr 7 år siden 1

Hello !

Theare options of video quality for downloading, how about the quality of audio? Is it lower for lower video quality?

Svar
Aleksandr 7 år siden

Hello, we do not influence the quality.

0
Fast

My version is still 7.57, can't download video from facebook 'cause it doesn't update to the latest version

mieloso 7 år siden opdateret af Aleksandr 7 år siden 4

Browser: Chrome 65.0.3325 Mac OS X
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/65.0.3325.181 Safari/537.36
Extension: chameleon 7.57

Svar
Aleksandr 7 år siden

Hello. Reinstall the extension, remove the Chameleon.

Install the Savefrom extension via Tampermonkey.

Install the extension here in these links.
Google Chrome. First 1 then 2.
1. Tampermonkey black: https://chrome.google.com/webstore/detail/tampermonkey/dhdgffkkebhmkfjojejmpbldmpobfkfo?hl=en
2. Savefrom.Net: https://download.sf-helper.com/chrome/helper.user.js?ts=1455972944179

0
Under vurdering

Sir box is not appear to set a link

Prabhdeep Salhan 7 år siden opdateret af Aleksandr 7 år siden 1
Svar
Aleksandr 7 år siden

Hello, which browser do you want to install the extension to?

0
Under vurdering

Want the older version back, this one has too many links and offers and annoying distractions.

Marilyn V 7 år siden opdateret af Aleksandr 7 år siden 1
Svar
Aleksandr 7 år siden

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

0
Under vurdering

Seriously? Now you want us to login in order to download what isn't even your content? Get real!

foff 7 år siden opdateret af Aleksandr 7 år siden 1
Svar
Aleksandr 7 år siden

Hello, please, send us more details regarding the problem.

0
Under vurdering

Why not spuuort bilibili(http://www.bilibili.com/),youku(http://www.youku.com/), iqiyi(http://www.iqiyi.com/) from China and niconico(http://www.nicovideo.jp/) from japan?

Zhong 7 år siden opdateret af Aleksandr 7 år siden 1

Why not spuuort bilibili(http://www.bilibili.com/),youku(http://www.youku.com/), iqiyi(http://www.iqiyi.com/) from China and niconico(http://www.nicovideo.jp/) from japan?

Svar
Aleksandr 7 år siden

Hello, SaveFrom.net team will not leave your idea without attention.
Thanks for using our SaveFrom.net Helper

Kundesupport af UserEcho