Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
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Under vurdering

downloads stoped at ninties percent

Reshid 6 år siden opdateret af Aleksandr 6 år siden 1
Svar
Aleksandr 6 år siden

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Could you please send a few links you can't download. We will check it out.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

For the better understanding it'll be great to see a screenshot with the error.

0
Under vurdering

remove the on site downloading

ranulhashika g 6 år siden opdateret af Aleksandr 6 år siden 1

its really disgusting...you were the best...but now you are cheap

Svar
Aleksandr 6 år siden

Hello, please, send us more details regarding the problem.

0
Under vurdering

why to download videos only provide quality up to 360p????it should up to 720p!!

kwonchaejin 6 år siden opdateret af Aleksandr 6 år siden 1
Svar
Aleksandr 6 år siden

Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#

Svar
Aleksandr 6 år siden

Hello, please, send us more details regarding the problem.

Svar
Aleksandr 6 år siden

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Could you please send a few links you can't download. We will check it out.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

For the better understanding it'll be great to see a screenshot with the error.

0
Under vurdering

porque ya no descarga videos en hd

juliansito31 6 år siden opdateret af Aleksandr 6 år siden 1
Svar
Aleksandr 6 år siden

Hello, Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

0
Under vurdering

site is not working now !!?

bbb 6 år siden opdateret af Aleksandr 6 år siden 1
Svar
Aleksandr 6 år siden

Hello, what exactly is not working?

0
Under vurdering

Videoplayback is showing on pressing download

Shubam 6 år siden opdateret af Aleksandr 6 år siden 1
Svar
Aleksandr 6 år siden

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

For the better understanding it'll be great to see a screenshot with the error.

0
Under vurdering

계속 다운로드에 에러가 생겨요.

김동규 6 år siden opdateret af Aleksandr 6 år siden 1
Svar
Aleksandr 6 år siden

Hello, please, send us more details regarding the problem.

0
Under vurdering

please add video search option.

sahuk6712 6 år siden opdateret af Aleksandr 6 år siden 1
Svar
Aleksandr 6 år siden

Hello, Thanks for contacting us and for your idea.
And if others will like it as well, we will be able to work on it in the future.

Kundesupport af UserEcho