Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
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Under vurdering

Service Not Available? Feb 16 2020

Kelly 6 år siden opdateret af Aleksandr 6 år siden 9

I have been using this downloader for several months now, and just today, it says "service is not available". Can anyone tell me why?

Svar
Aleksandr 6 år siden

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

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Under vurdering

Instagram download interrupted

Arnoldas 6 år siden opdateret af Aleksandr 6 år siden 1
Svar
Aleksandr 6 år siden

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

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Under vurdering

Every Time I want to download a video it says “service not available”

Sol 6 år siden opdateret af panicattractionla 6 år siden 1
Svar
Aleksandr 6 år siden

Hello, due to technical reasons such links are not being processed on the website at the moment. Sorry for inconveinence caused.

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Under vurdering

Je ne sais pas à nouveau télécharger...toujours le message : échec de téléchargement !

ericlukoki 6 år siden opdateret af Aleksandr 6 år siden 1
Svar
Aleksandr 6 år siden

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

Svar
Aleksandr 6 år siden

Hello, due to technical reasons such links are not being processed on the website at the moment. Sorry for inconveinence caused.

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Under vurdering

на ю-тубе не удается скачать видео

neofity 6 år siden opdateret af Aleksandr 6 år siden 1
Svar
Aleksandr 6 år siden

Здравствуйте, для более эффективной помощи нам нужна следующая информация.
Скопируйте и пришлите информацию указанную здесь: http://ru.savefrom.net/user.php?info=1
​Пришлите пару ссылок видео что не можете скачать "для теста".​​
Вы скачиваете видео расширением или через сайт Savefrom.Net?​
Для большего понимания вы можете прислать скриншот экрана с ошибкой.​

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Under vurdering

Keine Links gefunden

bertholdgerr 6 år siden opdateret af Aleksandr 6 år siden 1

Wieder findet er keine Links, warum bitte?

Svar
Aleksandr 6 år siden

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

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Under vurdering

wieder werden keine links gefunden um von youtube zu downloaden

bertholdgerr 6 år siden opdateret af Aleksandr 6 år siden 1

kein download möglich

Svar
Aleksandr 6 år siden

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

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Under vurdering

NO PUEDO DESCARGAR VIDEOS

josedelacruzreyes142 6 år siden opdateret af Aleksandr 6 år siden 1
Svar
Aleksandr 6 år siden

Hello, there was an update with a bug fix.
Current version: 1.10.9.0
Reinstall from our website: https://videodownloader.ummy.net

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Under vurdering

Saya tidak bisa download video sama sekali, setiap saya ingin download selalu gagal, tolong tindakannya!

bellefaraa 6 år siden opdateret af Aleksandr 6 år siden 1
Svar
Aleksandr 6 år siden

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

Kundesupport af UserEcho