Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
+1
Fast

doesn't showing download links

ravijuneja 12 år siden opdateret af Aleksandr 10 år siden 2
Svar
Aleksandr 10 år siden

If you report an error, please specify additional data:
address of the page (URL) from where you try to download the file,
links or messages displayed by our website.

If you report an error of extension, please also specify:
version of your browser,
version of the extension.

+1
Fast

youtube not download ex: http://www.youtube.com/watch?v=ASO_zypdnsQ

boyti 12 år siden opdateret af Лемур 11 år siden 1
limited download on youtube =(
+1
Fast

i can't download from youtube this link https://www.youtube.com/watch?v=FKIJV1Uu24Y

Ung Niboth 10 år siden opdateret af Aleksandr 10 år siden 6

show message errror

Svar
Aleksandr 10 år siden

Hi. We'll try to fix it ASAP.

+1
Fast

I cant download from http://ok.ru/

Tolga Kerem BODUR 10 år siden opdateret af Aleksandr 10 år siden 2

Google Chrome 46.0.2490.80 m (64)

SaveFrom Helper 5.55

Link: http://ok.ru/video/27834845744

İmage:

Svar
Aleksandr 10 år siden

Hi. We'll try to fix it ASAP.

+1
Besvaret

good

Randhy N'cek 12 år siden opdateret af Aleksandr 10 år siden 3
lebih baik lagi..dan conten nya di tambahkan

Svar
Aleksandr 10 år siden

Pada bahasa Inggris silahkan.

+1
Fast

Unable to download Mail.Ru-Video((+_+))

Shinsuke «Сінсуке» 11 år siden opdateret af Лемур 11 år siden 1
Unable to download Mail.Ru-Video((+_+))
Svar
Aleksandr 10 år siden
Please specify address of the page (URL) from where you try to download the file. version of your browser and the extension?
+1
Ikke en bug

your download service continually drops the connection on the video, making me have to start a new download.

12 år siden opdateret af Maksym 12 år siden 1

your download service continually drops the connection on the video, making me have to start a new download. this is a poor service and its sucking your BW dry, a lower download rate would be easily worth not having to to restart 5 times. 

Svar
Maksym 12 år siden

it happens because of the quality of your e-net connection

+1
Færdig

Add MP3 format in video downloading

rashid alkamali 12 år siden opdateret af Aleksandr 10 år siden 2
Please add MP3 file option for downloading a video
Thanks.
Svar
Aleksandr 10 år siden
We'll try to do it's in May
+1
Fast

ok.ru does not work for some movies getting red error

Osman Duman 10 år siden opdateret af Aleksandr 9 år siden 5

example urls http://ok.ru/video/43045948084

or

http://ok.ru/video/43052632756?fromTime=0


most of the movies does not work for me. ı used VPN to be sure they did not ban my ip

nothing changed

Svar
Aleksandr 9 år siden

Hello, in order to help you better I need the following information.
Please, send me the information listed here:

http://en.savefrom.net/user.php?info=1

Kundesupport af UserEcho