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1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Fòrum: Savefrom(EN)
0
Respost

https://ciamasala.wistia.com/medias/kzu7drai99 CAN NOT DOWNLOAD IT

syra elporvenir fa 6 anys • updated by Aleksandr fa 6 anys • 2
Answer
Aleksandr fa 6 anys

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

0
Under review

cannot download from facebook

johnnysmith fa 6 anys • updated by Aleksandr fa 6 anys • 1

Hello

i was able to download from facebook before

but i cant now.

here are my browser details:

Browser: Firefox 74.0 Windows

User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:74.0) Gecko/20100101 Firefox/74.0

Extension: ff 8.81

i have using installed savenet file in my browser.

ensavenet.png

thanks

Answer
Aleksandr fa 6 anys

Hello, Could you please send a few links you can't download. We will check it out.

0
Under review

I cant download audio files

bodruddozaredoy fa 6 anys • updated by Aleksandr fa 6 anys • 1
Answer
Aleksandr fa 6 anys

Hello, in order to download MP3 from Youtube you need to install our program Ummy Video Downloader,
Also with the help of it you can download videos in high quality with sound: https://videodownloader.ummy.net

0
Under review

this Installation Procedure is yours? I do not think so, I have big problems! https://ja.savefrom.net/user.php?vid=387

Tad fa 6 anys • updated by Aleksandr fa 6 anys • 1
Answer
Aleksandr fa 6 anys

Hello, please, send us more details regarding the problem.

0
Under review

i can't download this long video no matter what i do

josephcat022 fa 6 anys • updated by Aleksandr fa 6 anys • 1
Youtube video
Answer
Aleksandr fa 6 anys

Hello, we checked the video you can download, try again.

0
Under review

falsche datei

soosman fa 6 anys • updated by Aleksandr fa 6 anys • 1

das nix funktionieren in mp4 oder mp3 👎🏿👎🏻╰（‵□′）╯

Answer
Aleksandr fa 6 anys

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error.

0
Under review

https://www.youtube.com/watch?v=GeJTWKgiuo4 Impossible d'enregistrer cette vidéo récente???

freeraider44400 fa 6 anys • updated by Aleksandr fa 6 anys • 1
Answer
Aleksandr fa 6 anys

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
Under review

i can download from youtube, but not from facebook on firefox

johnsmith fa 6 anys • updated by Aleksandr fa 6 anys • 1

i could download form facebook before, but not now.

i'm trying to record replay of live recording that was done in public mode.

Answer
Aleksandr fa 6 anys

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
Under review

problema con descargas ok.ru

reybin fa 6 anys • updated by Aleksandr fa 6 anys • 3

buenas tardes intento descargar y me sale este error.

espero puedan ayudarme

1231231.jpg

Answer
Aleksandr fa 6 anys

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

0
Under review

Como se puede trabajar en mi Chrome como en otros ordenadores y sistemas por fa

lester fa 6 anys • updated by Aleksandr fa 6 anys • 1
Answer
Aleksandr fa 6 anys

Hello, please, send us more details regarding the problem.



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