Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Fòrum: Savefrom(EN)
+10
Fixed

Hi there, it doesnt work on facebook videos anymore, it says no links were found

sabt naam fa 8 anys • updated by Aleksandr fa 8 anys • 4

Hi there, it doesnt work on facebook videos anymore, it says no links were found

Answer
Aleksandr fa 8 anys

Hello, thank you for contacting support in Savefrom.Net

This bug is known to us, we will try to fix in the nearby future.

+10
Fixed

no download button on odnoklassniki music

Anna Rachel Rabaeva fa 10 anys • updated by Лемур fa 10 anys • 1
Hello I downloaded the app and tried it on any browser (chrome,firefox,opera) and the green download button just doesnt appear on nthe odnoklassniki music...what can i do?
+9

Не может определить ссылку на скачивание.

Артур fa 4 anys • updated by Просто Почта fa 4 anys • 2
+9
Fixed

download button does not appear on instagram

ahmedre fa 4 anys • updated by Aleksandr fa 4 anys • 1
+9
Fixed

Only ummy available

nicetry fa 5 anys • updated by Aleksandr fa 5 anys • 2

The only format I can pick for download (tried several browsers) is Ummy. Everything else is not there. On Youtube.

+9
Under review

i can't music download in soundcloud

bzkrmlsss fa 5 anys • updated by Aleksandr fa 5 anys • 1
Answer
Aleksandr fa 5 anys

Hello, we are working hard to fix the error.

+9
Under review

hola, no me deja descargar desde dailymotion, por favor miradlo

jose lopez lugo fa 5 anys • actualitzat fa 5 anys • 5
Answer
Aleksandr fa 5 anys

Hi. We'll try to fix it ASAP.

+9
Under review

When I download music on Vk I get a voice in Russian instead of the song

Gold fa 6 anys • updated by Aleksandr fa 6 anys • 1
Answer
Aleksandr fa 6 anys

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

+9
Under review

Can't Download From VK

yuanwong wai fa 6 anys • updated by Aleksandr fa 6 anys • 7

Hello,

I'm unable to download from some links on VK now since last week. It only happens with files that say "unable to get file size. please try again." For example, this file:

https://vk.com/search?c%5Bq%5D=Steve%20Hiett%20%E2%80%93%20Down%20On%20The%20Road%20By%20The%20Beach&c%5Bsection%5D=auto

When I try to download it, it says "Failed - No File". I have attached a screenshot.

Image 4080

Answer
Aleksandr fa 6 anys

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1



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