1. Savefrom(EN)
  2. Questions
0
À l'étude

Ummy has Vanished

Peter Robinson il y a 4 ans • mis à jour par Aleksandr il y a 4 ans • 7

I just when to use Ummy and it has gone! It's paid for and registered so I am reluctant to d/l again and install in case I get stuck with two subscriptions. I did recently update to the latest version to fix a bug. 

Help!

Solution

Solution
À l'étude
Aleksandr il y a 4 ans

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

Solution
À l'étude
Aleksandr il y a 4 ans

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

Peter Robinson il y a 4 ans

Sorry for confusion. It appears that the program has been uninstalled from my PC. If I download and install it again and register it, will the original subscription continue? 

Aleksandr il y a 4 ans

What is the name of the program?

Peter Robinson il y a 4 ans

UmmyVideoDownloader

Aleksandr il y a 4 ans

Yes, you will have a subscription.

Peter Robinson il y a 4 ans

I'm a little confused.....

Does this mean that I will keep paying the original subscription while the paying another one? 

Was the subscription cancelled when the program was deactivated? And why was the program removed when I had a 

subscription in the first place???

Aleksandr il y a 4 ans

Please write to this address help@ummy.net regarding your subscription.

Service d'assistance aux clients par UserEcho