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Ummy has Vanished

Peter Robinson 4 years ago • updated by Aleksandr 4 years ago • 7

I just when to use Ummy and it has gone! It's paid for and registered so I am reluctant to d/l again and install in case I get stuck with two subscriptions. I did recently update to the latest version to fix a bug. 

Help!

Answer

Answer
Under review
Aleksandr 4 years ago

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

Answer
Under review
Aleksandr 4 years ago

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

Peter Robinson 4 years ago

Sorry for confusion. It appears that the program has been uninstalled from my PC. If I download and install it again and register it, will the original subscription continue? 

Aleksandr 4 years ago

What is the name of the program?

Peter Robinson 4 years ago

UmmyVideoDownloader

Aleksandr 4 years ago

Yes, you will have a subscription.

Peter Robinson 4 years ago

I'm a little confused.....

Does this mean that I will keep paying the original subscription while the paying another one? 

Was the subscription cancelled when the program was deactivated? And why was the program removed when I had a 

subscription in the first place???

Aleksandr 4 years ago

Please write to this address help@ummy.net regarding your subscription.

Customer support service by UserEcho