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Ummy has Vanished

Peter Robinson 5 år siden opdateret af Aleksandr 5 år siden 7

I just when to use Ummy and it has gone! It's paid for and registered so I am reluctant to d/l again and install in case I get stuck with two subscriptions. I did recently update to the latest version to fix a bug. 

Help!

Svar

Svar
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Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

Svar
Under vurdering

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

Sorry for confusion. It appears that the program has been uninstalled from my PC. If I download and install it again and register it, will the original subscription continue? 

What is the name of the program?

UmmyVideoDownloader

Yes, you will have a subscription.

I'm a little confused.....

Does this mean that I will keep paying the original subscription while the paying another one? 

Was the subscription cancelled when the program was deactivated? And why was the program removed when I had a 

subscription in the first place???

Please write to this address help@ummy.net regarding your subscription.

Kundesupport af UserEcho