1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.
It doesnt seem to work on youtube anymore, i think it needs an update, thanks!
It doesnt seem to work on youtube anymore, i think it needs an update, thanks!
Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1
Please, send us links for files, which can't be downloaded.
Do you download via the extension SaveFrom.net Helper or the
website SaveFrom.net?
I am not able to download vimeo videos!
When I click on the download button for any of the vimeo videos, it displays, "No links were found". It seems that there has been some api changes in vimeo and as a result, most of the downloader were not working for vimeo. Kindly fix this as soon as possible.
Hello, in order to help you better I need the following information.
Please, let me know me the name and version of your browser and version of the extension, all can be found using the following link: http://en.savefrom.net/user.php?info=1
Please, send to me a link to a video that will not be downloaded.
Failed- Server problem
PLEASE VOTE!!!!!
allow setting default download from youtube so i can click download to download my preferred format
1080p without audio issue and 60fps download issue
why i cant 1080p with audio and 60fps
Hello, The issue is fixed, no worries.
You can download Facebook videos via SaveFrom.net for now: http://en.savefrom.net
If you wish to use our extension, please wait for a bit — it will be ok with the next release.
Unable to download Yandex-Video from three days ago.
Unable to download Yandex-Video from 3 days ago.
в данном браузере нет технической возможности исправить данное не удобство.
Для того что бы воспроизвести аудио в названии файла добавьте в конце .mp3 , что бы воспроизвести видео в конце добавьте .mp4
Служба підтримки клієнтів працює на UserEcho
