Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Under review

can not download mp4 in 720 with audio

psujpiu143 7 років тому оновлено Aleksandr 7 років тому 1
Відповідь
Aleksandr 7 років тому

Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#

0
Under review

I can't download videos

Sudha 7 років тому оновлено Aleksandr 7 років тому 1
Відповідь
Aleksandr 7 років тому

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

0
Under review

Why i cant download video? ?

Andi gendon 7 років тому оновлено Aleksandr 7 років тому 1
Відповідь
Aleksandr 7 років тому

Hello, Could you please send a few links you can't download. We will check it out.

For the better understanding it'll be great to see a screenshot with the error.

0
Under review

I cant download all vidio, what i want

Muhammad Nurfairy 7 років тому оновлено Aleksandr 7 років тому 1

Image 3651

Відповідь
Aleksandr 7 років тому

Hello, Could you please send a few links you can't download. We will check it out.

0
Under review

Why cant i download videos from daily motion right now

Odeworitse Binitie 7 років тому оновлено Aleksandr 7 років тому 1
Відповідь
Aleksandr 7 років тому

Hello, Could you please send a few links you can't download. We will check it out.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

0
Under review

Cant download videos videos from past two days please have look on it

vijay 7 років тому оновлено Aleksandr 7 років тому 1
Відповідь
Aleksandr 7 років тому

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

For the better understanding it'll be great to see a screenshot with the error.

0
Under review

Why the download page shows error please tell me how to solve this problem

Azhagiri kps 7 років тому оновлено Aleksandr 7 років тому 1
Відповідь
Aleksandr 7 років тому

Hello, for the better understanding it'll be great to see a screenshot with the error.

0
Under review

For the past few days I can’t download any videos ,,!! Please help !!

Puffin 7 років тому оновлено Aleksandr 7 років тому 1
Відповідь
Aleksandr 7 років тому

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Could you please send a few links you can't download. We will check it out.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

0
Under review

Kenapa nggak bisa di download dengan HQ sebagian yang bisa di download HQ kebanyakan 360

yeni kurniawati 7 років тому оновлено Aleksandr 7 років тому 1
Відповідь
Aleksandr 7 років тому

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

0
Under review

the downloader doesn't work for me anymore and gives an error and direct me to a different pages which asks to download flash player

ariana 7 років тому оновлено Aleksandr 7 років тому 1
Відповідь
Aleksandr 7 років тому

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!