1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Not working anymore at VK, there isn´t download button anymore, since yesterday night
Hi there! Since yesterday night VK isn´t showing download button anymore. Does anyone have the same problem and/or a solution?
Thanks!
- Browser: Firefox 47.0 Windows 8.1
- User Agent: Mozilla/5.0 (Windows NT 6.3; rv:47.0) Gecko/20100101 Firefox/47.0
Install an extension from this link: https://addons.mozilla.org/ru/firefox/addon/savefromnet-helper/
download button disappear outside facebook photo
Browser: Google Chrome 51.0.2704.106
Helper version: 6.42
Some photos in facebook are not wide enough, so facebook adds some black padding on both left and right of the photo. When we hover the photo, the download button appears on the top left corner where the black padding is. However, when the mouse goes into that area, the download button disappears. Therefore, it's not possible to click the button for such photos.
Hello, The issue has already been fixed in the version 6.40.
Please update the extension or reinstall it from our website: http://en.savefrom.net/user.php
Hello, The issue has already been fixed in the version 6.40.
Please update the extension or reinstall it from our website: http://en.savefrom.net/user.php
Hello, The issue has already been fixed in the version 6.40.
Please update the extension or reinstall it from our website: http://en.savefrom.net/user.php
I cant download videos on facebooks
Browser: Chrome 51.0.2704 Windows 10 User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/51.0.2704.103 Safari/537.36 Extension: chameleon 6.35
Hello, The issue has already been fixed in the version 6.40.
Please update the extension or reinstall it from our website: http://en.savefrom.net/user.php
Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team
no links found
when i prees button to download a message show "No link were found " what should i do
- Browser: Chrome 51.0.2704 Windows 10
- User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/51.0.2704.103 Safari/537.36
- Extension: userjs-chrome 6.37.2
Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team
How to download high quality video from dailymotion?
How to download high quality video from dailymotion? I click download 480p but the video come out with lower quality like 240p. I go to download 720p also like 240. How to solve this problem?
Hello, in order to help you better I need the following information.
Please, let me know me the name and version of your browser and version of the extension,
all can be found using the following link: http://en.savefrom.net/user.php?info=1
Send a couple of links to videos that you have downloaded in poor quality.
so good domain fr.tv。 I think you will interesting,
so good domain fr.tv。 I think you will interesting, If you do, just contact me.
Hello,
It’s not really clear why you are contacting us.
Could do possibly give me come more details?
Thanks.
Служба підтримки клієнтів працює на UserEcho
