Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
+2
Исправлен

no puedo descargar fotos de instagram

kim lee joong 9 лет назад обновлен Aleksandr 9 лет назад 2
Ответ
Aleksandr 9 лет назад

Hello, thank you for contacting support in Savefrom.Net

This bug is known to us, we will try to fix in the nearby future.

+2
Исправлен

It doesnt seem to work on youtube anymore, i think it needs an update, thanks!

derp 9 лет назад обновлен Aleksandr 9 лет назад 2

It doesnt seem to work on youtube anymore, i think it needs an update, thanks!

Ответ
Aleksandr 9 лет назад

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?

+2
Исправлен

I am not able to download vimeo videos!

Ganesh Subramanian 9 лет назад обновлен Aleksandr 9 лет назад 3

When I click on the download button for any of the vimeo videos, it displays, "No links were found". It seems that there has been some api changes in vimeo and as a result, most of the downloader were not working for vimeo. Kindly fix this as soon as possible.

Ответ
Aleksandr 9 лет назад

Hello, in order to help you better I need the following information.

Please, let me know me the name and version of your browser and version of the extension, all can be found using the following link: http://en.savefrom.net/user.php?info=1

Please, send to me a link to a video that will not be downloaded.

+2
Отвечен

Failed- Server problem

Parket Raket 10 лет назад обновлен Aleksandr 10 лет назад 2
I was going to download this video http://youtube.com/watch?v=qD2WkL_P31I from the site but when I click on any format some *txt file named videoplayback.txt downloads that says Failed- Server problem. My internet connection is good I can download other files now but not from this one. Any ideas whats going and solutions for this?

PLEASE VOTE!!!!!
Ответ
Aleksandr 10 лет назад
Hello!
Update assistant.
+2
Отклонен

allow setting default download from youtube so i can click download to download my preferred format

Sugoi Ryu 10 лет назад обновлен Aleksandr 10 лет назад 2
it would be nice to be able to set the default download type for youtube.com so i can just click download instead of having to go into the drop down list to select it. ie. i want to click download and have it download the highest quality aac file available for that video.
Ответ
Aleksandr 10 лет назад
Hello, we'll try to do this if the idea collects many votes.
+2
Не ошибка

1080p without audio issue and 60fps download issue

Mavra Tech 10 лет назад обновлен Aleksandr 10 лет назад 2
Image 405
why i cant 1080p with audio and 60fps
Ответ
Aleksandr 10 лет назад
Hi, with the sound you can download using Ummy Video Downloader. Link: http://videodownloader.ummy.net


+2
Исправлен

No se Encontrado enlances

Antonio Davila 9 лет назад обновлен Aleksandr 9 лет назад 2

no me baja video del facebook como hago para arreglarlo

Ответ
Aleksandr 9 лет назад

Hello, The issue is fixed, no worries.

You can download Facebook videos via SaveFrom.net for now: http://en.savefrom.net

If you wish to use our extension, please wait for a bit — it will be ok with the next release.

+2
Исправлен

Unable to download Yandex-Video from three days ago.

Shinsuke «Сінсуке» 11 лет назад обновлен Aleksandr 10 лет назад 2
Unable to download Yandex-Video from 3 days ago.
Ответ
Aleksandr 10 лет назад
We will try to fix ASAP
+2
Исправлен

С последним обновлением, при скачивании музыки с однокласников нету аудиоформата

Влад Буцак 10 лет назад обновлен Aleksandr 10 лет назад 2
Ответ
Aleksandr 10 лет назад
Здравствуйте, скорее всего вы пользуетесь браузером Google Chrome
в данном браузере нет технической возможности исправить данное не удобство.
Для того что бы воспроизвести аудио в названии файла добавьте в конце .mp3 , что бы воспроизвести видео в конце добавьте .mp4
+2
Исправлен

Download Links not found - Facebook

Rohith Kumar 9 лет назад обновлен Aleksandr 9 лет назад 2
Ответ
Aleksandr 9 лет назад

Hi. We'll try to fix it ASAP.

Сервис поддержки клиентов работает на платформе UserEcho