Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
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На рассмотрении

I can't download 720p HD Video With Sounds

Sreek 6 лет назад обновлен anonymous 2 года назад 4
Ответ
Aleksandr 6 лет назад

Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#

+19

НЕ качает в ВК

Андрей Захаров 4 года назад 0

Не удалось определить размер файла, попробуйте повторить попытку

+19

firefox 79.0, savefromnet helper 9.1 , can't download instagram photos for 3 days already fix that please

Arda Geyik 4 года назад 0
+19

Download button does not appear on instagram anymore

Paulo Stipanov 4 года назад обновлен Ardi 4 года назад 2

Usually, there is a small download button located on the upper right corner of an Instagram photo and video. But now it has disappeared, it worked just fine 2 days ago. I tried reinstalling it but it didn't work.

+19

Can't download pics from instagram again, fix it asap.

Chandra Vimal 4 года назад 0
+19
Исправлен

Failed video download on VK.com (Oct. 2016)

Laura St Croix 8 лет назад обновлен Aleksandr 8 лет назад 7

I can't download any video. I tried the website, but it say that I have to install the extension, wich I already did, and nothing.


I would be very glad if the bug is fixed. Thank you.


My info:

  • Browser: Firefox 49.0 Windows 8.1
  • User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:49.0) Gecko/20100101 Firefox/49.0
  • Extension: ff-sf 6.75


Ответ
Aleksandr 8 лет назад

Hello, Could you please send a few links you can't download. We will check it out.

+19
Отвечен

i can't download any video using my symbian mobile after redesigni the web page. No other browser also support to download . What'll do

saalim 12 лет назад обновлен Лемур 10 лет назад 3
Ответ
Лемур 10 лет назад
Try to use opera mobile or mini. It should be working fine
+18

There is no possibility to download photos to Instagram. Please fix the problem.

Ivnan 4 года назад 0

There is no possibility to download photos to Instagram. Please fix the problem.

+18
Исправлен

photo not download from insta

asetia12 7 лет назад обновлен Aleksandr 7 лет назад 2
Ответ
Aleksandr 7 лет назад

Hello, we are working to fix this inconvenience.
This problem will be solved in the new release.
Thank you for using Savefrom.Net!

+17

not able to download from insta??any solution ??

mirusama2468 4 года назад обновлен sad zamn97 4 года назад 1




Сервис поддержки клиентов работает на платформе UserEcho