1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Hello,
Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team
VK downloading file name
When I download an .mp3 file from VK, I don't have the file name, just random number and letters. It's not a big problem, but I can feel better, if this problem will fix for me. My SaveFrom.net and Bowers version:
- Browser: Chrome 50.0.2661 Windows 10
- User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/50.0.2661.102 Safari/537.36
- Extension: userjs-chrome 6.20.2
I hope you can fix the problem. Thanks for all! (Sorry for my english, it's not perfect ;))
Hello.
Reload this TM should work.
great, great and great. it will be the greatest if it converts to mp3 too.
Can't download from VK
I can't download any music or videos from VK, since firefox was updated from Firefox 22 to Firefox 23. When I start the download, a window apears "save as...", than select any folder click on save and the window closed and nothing happens.
P.S. Sorry for my bad english, languages aren't my strength.
Can't able to download some videos from youtube.
Such as Michael Jackson's Thriller. It says 'File not found. File has either been deleted, or you entered the wrong URL.' Seriously! I was watching it, no one deleted it. Please fix, same happened for some other vidoes also.
Hello, in order to help you better I need the following information.
Please, let me know me the name and version of your browser and version of the extension, all can be found using the following link: http://en.savefrom.net/user.php?info=1
Please, send to me a link to a video that will not be downloaded.
no aparecen los enlaces en facebook
me sale el boton pero al precionarlo me dicee no se an encontraado enlaces
Hello, The issue is fixed, no worries.
You can download Facebook videos via SaveFrom.net for now: http://en.savefrom.net
If you wish to use our extension, please wait for a bit — it will be ok with the next release.
https://www.youtube.com/watch?v=OR-0wptI_u0 can't download. It gives an error message
I got an error message every time
Подскажите название и версии браузера, а так же версию расширения, данную информацию можно узнать пройдя по ссылке: http://ru.savefrom.net/user.php?info=1
Чем вы скачиваете расширением или сайтом?
Helper addon not recognized?
This was not the case with the earlier version of the plugin (1.4 if I recall correctly).
Any help / thoughts?
Сервис поддержки клиентов работает на платформе UserEcho
