Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
+3
Under review

SaveFrom doesn't work anymore in YouTube with GX Browser

NX LK 5 years ago updated by Aleksandr 5 years ago 1
Answer
Aleksandr 5 years ago

Hello, for the Opera and Yandex browser, the extension with the correction is being checked by moderators.
The current version should be 8.64

+3
Under review

i can naot download videos

ladlakhattak 5 years ago updated by Aleksandr 5 years ago 2
Answer
Aleksandr 5 years ago

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

+3
Under review

Doesn't let me download any thing, audio or video files, nothing. Please fix

KaiBoss03 5 years ago updated by Aleksandr 5 years ago 1
Answer
Aleksandr 5 years ago

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

+3
Under review

don't download / don't work it.

babookza2 5 years ago updated by Aleksandr 5 years ago 5
Answer
Aleksandr 5 years ago

Hello, Google Chrome browser - version 8.64 fixed extension
Reinstall from this link: https://en.savefrom.net/faq.php#ext_inst_chrome
Mozilla Firefox Browser - extension fixed version 8.64
Reinstall from this link: https://addons.mozilla.org/firefox/addon/savefromnet-helper/
For browser Opera and Yandex - extension fixed version 8.64
Reinstall from this link: https://addons.opera.com/addons/extensions/details/savefromnet-helper/?display=en

+3
Under review

saveform sur youtube ne marche plus depuis quelque jour que faire ?

herve servant 5 years ago updated by Aleksandr 5 years ago 1
Answer
Aleksandr 5 years ago

Hello, Google Chrome browser - version 8.64 fixed extension
Reinstall from this link: https://en.savefrom.net/faq.php#ext_inst_chrome
Mozilla Firefox Browser - extension fixed version 8.64
Reinstall from this link: https://addons.mozilla.org/firefox/addon/savefromnet-helper/
For browser Opera and Yandex - extension fixed version 8.64
Reinstall from this link: https://addons.opera.com/addons/extensions/details/savefromnet-helper/?display=en

+3
Under review

SAVEFROMNET button appears but cannot download files from Youtube.

evgeniidegtiarov 5 years ago updated by Aleksandr 5 years ago 1
Answer
Aleksandr 5 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

+3
Under review

not able to download any video from youtube. please help me.

sushilgreat126 5 years ago updated by Aleksandr 5 years ago 3
Answer
Aleksandr 5 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

+3
Under review

en you tube no se encuentran los enlaces, esta la pestaña pero no hay enlaces

jmtorof 5 years ago updated by Aleksandr 5 years ago 1

norteo se puede descargar en youtube ya que encuentra los enlaces...

Answer
Aleksandr 5 years ago

Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team

+3
Under review

you tube videos kann man nicht mehr downloaden

peterdiehl63 5 years ago updated by Aleksandr 5 years ago 1
Answer
Aleksandr 5 years ago

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

+3
Under review

it doesn't download youtube links anymore it just says no links found

Christine Lewis 5 years ago updated 5 years ago 4
Answer
Aleksandr 5 years ago

Hello, this extension has been fixed. Please, update or reinstall it from our site.
The latest version is 8.40: https://en.savefrom.net/user.php?vid=387#10
Thank
you for using Savefrom.Net browser extension