Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
+3
На рассмотрении

does not download in 720hp file

saqlain sial 6 лет назад обновлен Aleksandr 6 лет назад 1
Ответ
Aleksandr 6 лет назад

Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#

+3
На рассмотрении

Cant download 720p eventhough the resolution on youtube is 720p :( also, how to download 4k??

mkaaquino 6 лет назад обновлен Aleksandr 6 лет назад 1
Ответ
Aleksandr 6 лет назад

Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#

+3
На рассмотрении

download button is stuck on 360 gp download format.i cant download anything above 720 p

0701851372 6 лет назад обновлен Aleksandr 6 лет назад 1
Ответ
Aleksandr 6 лет назад

Hello, after the changes on Youtube, the site and the Savefrom.Net extension can no longer download 720p.
We are looking for a solution to this problem but so far to no avail. At the moment we can advise the program Televzr which
downloads video as 720p and higher: https://desktop.televzr.com/#

+3
На рассмотрении

cant download 720p videos

thejan123h 6 лет назад обновлен Aleksandr 6 лет назад 1
Ответ
Aleksandr 6 лет назад

Hello, after the changes on Youtube, the site and the Savefrom.Net extension can no longer download 720p.
We are looking for a solution to this problem but so far to no avail. At the moment we can advise the program Televzr which
downloads video as 720p and higher: https://desktop.televzr.com/#

+3
На рассмотрении

The quality deafults to 360p, want it back to 720p. bug. Please fix

Anurag Singh 6 лет назад обновлен Aleksandr 6 лет назад 1
Ответ
Aleksandr 6 лет назад

Hello, this is not a mistake.

+3
На рассмотрении

hello this tool sometimes works most of the times does not work I click the symbol but it opens video in small type instead of the download.Plesa do something it was really great and useful but now it is frustration

yusufbedirkartal 6 лет назад обновлен Aleksandr 6 лет назад 1

hello this tool sometimes works most of the times does not work I click the symbol but it opens video in small type instead of the download.Plesa do something it was really great and useful but now it is frustration

Ответ
Aleksandr 6 лет назад

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error. 

+3
На рассмотрении

The quality deafults to 360p, want it back to 720p

updatesvc 6 лет назад обновлен Aleksandr 6 лет назад 1

I watch video on 360p to save on bandwith. The dropdown now defults to 360p , I am guessing its a feature to default. to the quality you watch. Is there a way to remove that feature. 

I want it to default to 720p like before. I know you can still select 720p in the drop down. but that's too much work. BTW am a Javascript Programmer so maybe you can tell where in the code you did that and I will make changes.

Also greate work with the plugin.

Ответ
Aleksandr 6 лет назад

Hello, we in the settings do not specify the default quality, these settings are not.

+3
На рассмотрении

Lo instale porque me dijeron que era bueno voy a la flecha verde pero no me deja descar el video todo esta desativado

Pablo Emilio Marchena Diaz 6 лет назад обновлен Aleksandr 6 лет назад 2

Gracias

Ответ
Aleksandr 6 лет назад

¡Hola! Nuestra ayuda será más efectiva si copia y nos envía información sobre su navegador y de la extensión Savefrom.Net:
http://es.savefrom.net/user.php?info=1
También necesitamos algunos links que no pueda descargar (para probarlos).
Para tener mayor idea del problema, será de gran ayuda ver una captura de pantalla en donde se muestre el error.
Esperamos su respuesta, ¡gracias por ponerse en contacto con nuestro equipo Savefrom.net!

+3
Исправлен

When I click download, the downloading starts but soon freezes. I have reinstalled it over and over, I updated it but it's still happens. Please may you help?

Fanzilla Films 6 лет назад обновлен Aleksandr 6 лет назад 6

When I click download, the downloading starts but soon freezes. I have reinstalled it over and over, I updated it but it's still happens. Please may you help?

Ответ
Aleksandr 6 лет назад

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

+3
На рассмотрении

Script SaveFrom.net redirects from the YouTube and lands on GoogleVideo domain... Please, fix it !!!

RodrigoCesar Bagnara (Apometro 6 лет назад обновлен Aleksandr 6 лет назад 1
Ответ
Aleksandr 6 лет назад

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error.

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