+3
Fixed

When I click download, the downloading starts but soon freezes. I have reinstalled it over and over, I updated it but it's still happens. Please may you help?

Fanzilla Films 7 months ago • updated by Aleksandr 7 months ago 6

When I click download, the downloading starts but soon freezes. I have reinstalled it over and over, I updated it but it's still happens. Please may you help?

Answer

Answer
Under review

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

Answer
Under review

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

The browser I use is Safari, I'm unsure if I have any extensions but I believe I have the latest version, the photo doesn't show the error well but the tab shows a blue line to show when a video is downloading and freezes at that point all the time at every video on Youtube.com I try to download. Sorry this took a while, I didn't realised that my post had a reply. Hopefully this helps.

Before downloading a video, hold down the <Alt> button and then the download button.

Thank you for your help, it works great now.

Thanks for using our resources.