1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
HOLA MIREN TENGO UN PROBLEMA NO QUIERE DESCARGAR EL VIDEO Q NECESITO Y ESO Q TIENE EL BOTON DE DESCARGAR LO APRETO NO DESCARGA YA ACTUALIZE LA PAGINA CERRE EL PROMAGA Y AUN ASI NO DESCARGA
NO QUIERE DESCARGAR EL VIDEO Q NECESITO Y ESO Q TIENE EL BOTON DE DESCARGAR LO APRETO NO DESCARGA YA ACTUALIZE LA PAGINA CERRE EL PROMAGA Y AUN ASI NO DESCARGA
¡Hola! Nuestra ayuda será más efectiva si copia y nos envía información sobre su navegador y de la extensión Savefrom.Net:
http://es.savefrom.net/user.php?info=1
También necesitamos algunos links que no pueda descargar (para probarlos).
Para tener mayor idea del problema, será de gran ayuda ver una captura de pantalla en donde se muestre el error.
Esperamos su respuesta, ¡gracias por ponerse en contacto con nuestro equipo Savefrom.net!
Download FFmpeg error. FFmpeg checksum error.
Если пытаюсь загрузить видео 1080 с Ютуб с помошью add-on, получаю ошибку Download FFmpeg error. FFmpeg checksum error. Раньше работало, но вдруг перестало где-то неделю или две назад.
Та же проблема при попытке загрузить видео других размеров in cases when there is no file size shown against the video size in the add-on dropdown. video size on the left, file size on the right in the dropdown. so for those videos that have no file size specified, same error occurs. If file size is shown for anything other than 1080, video will download.
Браузер Firefox 50
Savefrom helper 6.85
Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.
Hello, Subtitles can only be downloaded if they are connected to a video and not created automatically.
You can download them via: http://en.savefrom.net or SaveFrom.net Helper (extension).
Subtitles can be downloaded in an xml format.
Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1
Please, send us links for files, which can't be downloaded.
it always said "no links were found" i reinstall it many times but nothing change :(
it always said "no links were found" i reinstall it many times but nothing change :(
Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1
Please, send us links for files, which can't be downloaded.
I can't download any video from facebook just since today, I get a message ( links were not found) .... Browser: Firefox 47.0 Windows 7 User Agent: Mozilla/5.0 (Windows NT 6.1; rv:47.0) Gecko/20100101 Firefox/47.0 Extension: ff-sf 6.35
I can't download any video from facebook just since today, I get a message ( links were not found) .... Browser: Firefox 47.0 Windows 7 User Agent: Mozilla/5.0 (Windows NT 6.1; rv:47.0) Gecko/20100101 Firefox/47.0 Extension: ff-sf 6.35
Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team
no longer support instagram?
Tomorrow night still worked but in this morning it says don't support instagram. Why?
Hello,
Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team
you are have the best site in the world. Thank you very much i and mum is very happy
Hello,
The issue is fixed, no worries.
You can download Facebook videos via SaveFrom.net for now: http://en.savefrom.net
If you wish to use our extension, please wait for a bit — it will be ok with the next release.
I can´t download from soundcloud anymore
Сервис поддержки клиентов работает на платформе UserEcho
