1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team
Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!
i cannot download any video/Audio from youtube and Instagram
Browser: Chrome 79.0.3945 Mac OS X
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_3) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36
Extension: userjs-chrome 8.62.2
Hello, Google Chrome browser - version 8.64 fixed extension
Reinstall from this link: https://en.savefrom.net/faq.php#ext_inst_chrome
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.
I can't download video with link https://www.dailymotion.com/video/x6w29hr. The message displayed is https://s09.savefrom.net/media/3312684243/7e37262cd9208a509555d7e9225b5e85/Scandal+S02E12+Truth+or+Consequences.mp4
I can't download video with link https://www.dailymotion.com/video/x6w29hr. The message displayed is https://s09.savefrom.net/media/3312684243/7e37262cd9208a509555d7e9225b5e85/Scandal+S02E12+Truth+or+Consequences.mp4
Сервис поддержки клиентов работает на платформе UserEcho
