1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Wont download when i click,used to work fine a month ago, i have ummy also and doesnt redirect to it. i'd like to point out that out of blue it just finishes download if browser kept for long
- Browser: Chrome 76.0.3809 Windows
- User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/76.0.3809.132 Safari/537.36
- Extension: userjs-chrome 8.42.2
Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.
I can't download specific video from youtube.
I'm using estension program of mobile firfox nightly version 60.2a1
I can't download directly but if I watch youtube on PC web mode, I can download videos.
But I can't download specific video.
This is the video that I couldn't download.
How can I fix this?
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Скопируйте и пришлите информацию указанную здесь: http://ru.savefrom.net/user.php?info=1
Пришлите пару ссылок видео что не можете скачать "для теста".
Вы скачиваете видео расширением или через сайт Savefrom.Net?
Для большего понимания вы можете прислать скриншот экрана с ошибкой.
Здравствуйте, для более эффективной помощи нам нужна следующая информация.
Скопируйте и пришлите информацию указанную здесь: http://ru.savefrom.net/user.php?info=1
Пришлите пару ссылок видео "для теста".
Вы скачиваете видео расширением или через сайт Savefrom.Net?
Для большего понимания вы можете прислать скриншот экрана с ошибкой.
helper button not working
Browser: Chrome 67.0.3396 Windows
User Agent: Mozilla / 5.0 (Windows NT 10.0; Win64; x64) AppleWebKit / 537.36 (KHTML, like Gecko) Chrome / 67.0.3396.99 Safari / 537.36
Extension: userjs-chrome 7.75.2
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the helper button does not show up in every website.it only show up in few websites.
the website i tried is : https://www.tamildhool.co.in
Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net
we want to share it for social working but we can not get it loaded please help me best regards. epilepsiveyasam@gmail.com https://tv.haberler.com/kirgizistan-da-turk-buyukelciliginden-epilepsi-11933830-videosu/
ı want to share a video which is for social working, as present of grop, want to help people how we can help sicks
ı can not load this video. try to get diffirent web site as same unit. but i could not get it shared
best regards
Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.
Hello, Subtitles can only be downloaded if they are connected to a video and not created automatically.
You can download them via: http://en.savefrom.net or SaveFrom.net Helper (extension).
Subtitles can be downloaded in an xml format.
Сервис поддержки клиентов работает на платформе UserEcho
