1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1

Downloadlinks konnten nicht bestimmt werden # EGAL BEI WAS FÜR VIDEO # ich bitte um Erklärung

Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team

Здравствуйте, мы знаем об этом и делаем всё возможное что бы это исправить.
Спасибо что вы с нами и пользуетесь нашими ресурсами.
С уважением команда Savefrom.Net

Youtube block script after few downloading
- Browser: Chrome 47.0.0 Windows
- User Agent: Mozilla/5.0 (Windows NT 6.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/47.0.0.11536 Safari/537.36
- Extension: userjs-chrome 8.42.2
After few downloading script wrote "no links were found"

Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team

Hello, please, send us more details regarding the problem.
For the better understanding it'll be great to see a screenshot with the error.

doesn’t work for instagram videos https://www.instagram.com/p/B2JvQXsFLUEw2nvLHiY053ewiwoio--0EPg27Q0/?igshid=2p2wtvvndpxt

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

Wont download when i click,used to work fine a month ago, i have ummy also and doesnt redirect to it. i'd like to point out that out of blue it just finishes download if browser kept for long
- Browser: Chrome 76.0.3809 Windows
- User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/76.0.3809.132 Safari/537.36
- Extension: userjs-chrome 8.42.2

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

I can't download specific video from youtube.
I'm using estension program of mobile firfox nightly version 60.2a1
I can't download directly but if I watch youtube on PC web mode, I can download videos.
But I can't download specific video.

This is the video that I couldn't download.
How can I fix this?

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Customer support service by UserEcho