1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Hello, we are working to fix this inconvenience.
This problem will be solved in the new release.
Thank you for using Savefrom.Net!
Your site doesn't give me the option to choose where I send the downloaded file to. I can't locate where it went to.
Your site doesn't give me the option to choose where I send the downloaded file to. I can't locate where it went to.
Hello, the site Savefrom.Net provides a link for downloading files.
Files download the browser.
In the browser settings, set the settings that you need.
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
does not download audio files from vk.com
Safari 10.1.1
Installed helper v 6.0
no link appear on the vk.com site to download music files
Hello, this extension has been fixed. Please, update or reinstall it from our site.
The latest version is 7.41: http://en.savefrom.net/user.php#helper_install
Thank you for using Savefrom.Net browser extension
how can I downlod vidoes without youtube
utube is bloked so i want to donlode vids to watch but i cant sem to be abel to do that plz help
Hello, in order to download, the video should be available for viewing on the Youtube website.
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
Can't download from youtube(Firefox 53.0, Windows 10, SaveFromNet 7.35)
Can't download from youtube(Firefox 53.0, Windows 10, SaveFromNet 7.35)
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Customer support service by UserEcho
