1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Download button not showing up on instagram.
Browser: Opera-Webkit 700 Windows
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.105 Safari/537.36 OPR/70.0.3728.95
Extension: opera-chromium 9.3
Please resolve this issue. Download button not showing up on instagram. Works fine on facebook and youtube. Tried reinstalling extension but did not solve the issue.
Drop down menu on Youtube always returns "no links were found".
I'm using a firefox extension and up until yesterday it worked great. Starting yesterday the drop down menu on Youtube always returns "no links were found". The green "download 720p" button on a video page still works and savefrom.net still returns a working drop down menu. But on Youtube the drop down menu now goes "Download..." and then "no links were found". Every time. Maybe it times out too fast or something, since savefrom.net site still finds the links. Ether way, it would be nice to have it fixed.
Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.
Hello, Sorry for inconvenience we caused. We will try to fix it ASAP.
bug in VK
Hi, I can no longer download audio / video from VK site (which was updated the site on 06/20/2017), I already uninstalled and installed and did not work, I tried to load the page but it did not work too, try to fix
Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.
Hello, we know about the error.
In the next release, the expansion has to be fixed.
public API
public API to get download link.
It will makes helpful when app has auto download the link with auto generate link download from api
Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team
Customer support service by UserEcho
