1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Nearly NOTHING can be downloaded from the YT green arrow
Since tody, nothing can be downloaded correctly.
This video can only be downloaded from Chrome by pasting the link in SaveFrom website but not from Firefox because the 3 points with the download menu doesn't show up.
The app needs an emergency update.
cannot download videos from facebook
hi to all i can report some probles to fix it. in 1st days when added this helper on my opera browser, downloaded videos from facebook. today i can't download videos. i use the links update option and nothing happens. this is a weird behavior. please fix it
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
no download button on soundcloud on google chrome
On soundcloud the download button does not appear can someone help me please
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
For the better understanding it'll be great to see a screenshot with the error.
Здравствуйте, чтобы Вам помочь, нам нужна от Вас информация о вашем браузере и установленном расширении.
Подробно Вы можете посмотреть здесь, скопировать, и прислать нам: http://ru.savefrom.net/user.php?info=1
Так же пришлите нам несколько ссылок на файлы которые у Вас не скачиваются.
Спасибо за обращение в поддержку Savefrom.Net !
Customer support service by UserEcho
