1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Hello, please, send us more details regarding the problem.
For the better understanding it'll be great to see a screenshot with the error.
Hello, please, send us more details regarding the problem.
For the better understanding it'll be great to see a screenshot with the error.
Hello, Subtitles can only be downloaded if they are connected to a video and not created automatically.
You can download them via: http://en.savefrom.net or SaveFrom.net Helper (extension).
Subtitles can be downloaded in an xml format.
Hello, we do not understand you, please describe the problem in more detail.
Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net
Twitter won;t process mp4 file downloaded from savefrom.net
Downloaded a bideo following instructions, got a 5.9 mb file, tried to post to Twitter and Twitter would not post the file after it uploaded to Twitter. File is in wrong mp4 format apparently, similar just over 1-minute files are much larger like around 80-200 mb and Twitter will post those.
Hello, in order to download MP3 from Youtube you need to install our program Ummy Video Downloader,
Also with the help of it you can download videos in high quality with sound: https://videodownloader.ummy.net
default video quality showing 360 not 720 hd
I am using Firefox. Recently default video quality of the savefrom downloader changed to 360 instead of 720 hd. Please fix this.
Awful. Doesn't do what it advertises that it does.
Doesn't recognize the site it cleary says it can download from. What a hack. Don't even bother.
Hello, Could you please send a few links you can't download. We will check it out.
For the better understanding it'll be great to see a screenshot with the error.
Customer support service by UserEcho
