Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
+1
Under review

hola como va,, ami no me deja descargar en 720 solo en 360 que puede ser hace una semana me pasa

Martin Saracho 7 jaar geleden bijgewerkt door Aleksandr 7 jaar geleden 1
Antwoord
Aleksandr 7 jaar geleden

Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#

+1
Under review

Why can't I get sound in a 720p video??

bhargav kalyan7 7 jaar geleden bijgewerkt door Aleksandr 7 jaar geleden 1
Antwoord
Aleksandr 7 jaar geleden

Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#

+1
Under review

i can't Download Full HD on youtobe

Hassane Diatta 7 jaar geleden bijgewerkt door Aleksandr 7 jaar geleden 1
Antwoord
Aleksandr 7 jaar geleden

Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#

+1
Under review

no me sirve en facebook, youtube ni vimeo

hello_kitti_andrea3096 7 jaar geleden bijgewerkt door Aleksandr 7 jaar geleden 1
Antwoord
Aleksandr 7 jaar geleden

Hello, in order to help you better please, let me know me the name and version of your browser and version of the extension,
all can be found using the following link: http://en.savefrom.net/user.php?info=1

+1
Under review

When I try to download youtube videos, ads pop up. What can I do?

Oojackie 7 jaar geleden bijgewerkt door Aleksandr 6 jaar geleden 3
Antwoord
Aleksandr 7 jaar geleden

Hello, For the better understanding it'll be great to see a screenshot with the error.

+1
Under review

https://www.youtube.com/watch?v=rfn3ShP4N-g

motogee111 7 jaar geleden bijgewerkt door Aleksandr 7 jaar geleden 1

Firefox 63.0.1 (64-bit)

Downloadhelper 7.90

Antwoord
Aleksandr 7 jaar geleden

Hello, please, send us more details regarding the problem.

+1
Not a bug

video download button on youtube search videos

Chetan7575 7 jaar geleden bijgewerkt door Aleksandr 7 jaar geleden 3

Image 3400

Image 3399

if we seach a video on youtube. video download button not showing on corner of video. but when i go to specific youtube channel download button show on corner of all videos. so do something for download button on corner of youtube search videos.

Antwoord
Aleksandr 7 jaar geleden

Hello, in this section there is no technical possibility to make a download button.

Antwoord
Aleksandr 7 jaar geleden

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

For the better understanding it'll be great to see a screenshot with the error.

+1
Under review

I cannot download any video from youtube

menachangjc 7 jaar geleden bijgewerkt door Aleksandr 7 jaar geleden 1

Before 29 december 2018 I had always download every video i want, since the date I mentioned I cannot download any video from youtube, it always the browser redirecting to something like this

https://r8---sn-0opoxu-2cjel.googlevideo.com/

https://r5---sn-9gv7ened.googlevideo.com/

 and only plays the video I wanted to download.


my browser is chrome latest version


please help me

Antwoord
Aleksandr 7 jaar geleden

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

For the better understanding it'll be great to see a screenshot with the error. 
+1
Under review

SAVE FROM NET NE FONCTIONNE PAS SUR SAFARI 12.0

YETTI62580 7 jaar geleden bijgewerkt door Aleksandr 7 jaar geleden 1

Depuis que j'ai fait la mise à jour de safari 12.0, save from Net ne fonctionne plus... Comment faire pour la réinstaller ? Il me dit d'aller sur apple store pour trouver une autre application. Merci d'avance pour vos réponses 

Antwoord
Aleksandr 7 jaar geleden

Hello, we've found the solution how to make Savefrom work in Safari.
Install the Tampermonkey extension: https://safari-extensions.apple.com/?q=tampermonkey
Install the Savefrom script: https://download.sf-helper.com/chrome/helper.user.js?ts=1537523278787