1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.
For the better understanding it'll be great to see a screenshot with the error.
Здравствуйте, мы не совсем Вас понимаем, опишите Вашу проблему более подробней.
Big Youtube title is not shows fully. there are three dots.
Big Youtube title is not shows fully. there are three dots.
and highest resulation quality filename is ok, but 320p etc file name VIDEOPLAYBACK. is disgusting
Hello, unfortunately we can not influence this, downloading is done directly from Youtube.
It is the site Youtube gives with this name.
File size choices before downloading
I have a latest version of the UC Browser. Unlike the previous version, it doesn't display the file size when making a choice between 720 or 360 pixels about to download from say YouTube. You will only see the file size when downloading has begun. Any solutions please?
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
"there is some problem while parsing the package. " is always shown before installing this app. and i am unable to use it.
"there is some problem while parsing the package. " is always shown before installing this app. and i am unable to use it.
Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.
Customer support service by UserEcho
