Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Under review

Downloading Not Working On Facebook

Tony Blum 8 jaar geleden • bijgewerkt door Aleksandr 8 jaar geleden • 1

When I click the green arrow on Facebook to download I am getting a message that says "No Links Were Found' and the download is not working.

Image 2956

Antwoord
Aleksandr 8 jaar geleden

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

0
Under review

How do I get a receipt?

Katie 8 jaar geleden • bijgewerkt door Aleksandr 8 jaar geleden • 1

I need a receipt for my records. How do I get one please? Thanks!

Antwoord
Aleksandr 8 jaar geleden

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

Antwoord
Aleksandr 8 jaar geleden

Hello, please send screenshots of advertising.

0
Under review

https://www.facebook.com/ty.benson.12/videos/732394876816399/

Susan Lee 8 jaar geleden • bijgewerkt door Aleksandr 8 jaar geleden • 1

unable to download 

Antwoord
Aleksandr 8 jaar geleden

Hello, unfortunately we can not check the download because the video on the link is not available.

Perhaps the information that you will send via this link will help us: http://en.savefrom.net/user.php?info=1

Antwoord
Aleksandr 8 jaar geleden

Hello, how is the name of your browser in which you want to install the extension?

0
Under review

no me deja ver la evolucion de las descargas

zaidavf918 8 jaar geleden • bijgewerkt door Aleksandr 8 jaar geleden • 1
Antwoord
Aleksandr 8 jaar geleden

Hello, please, send us more details regarding the problem.

0
Under review

Just goes to vidpaw website

Monty 8 jaar geleden • bijgewerkt door Aleksandr 8 jaar geleden • 1

when I try to run from within documents browser it says download not supported on browser and goes to vidpaw.com. It used to work, what has gone wrong?

Antwoord
Aleksandr 8 jaar geleden

Hello, unfortunately there is no technical possibility to download video on iPhone or iPad.

0
Under review

Kenapa setiap download video selalu kehapus

Agoy 8 jaar geleden • bijgewerkt door Aleksandr 8 jaar geleden • 1
Antwoord
Aleksandr 8 jaar geleden

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error.

0
Under review

Add link of gaana.com

barbieroberts166 8 jaar geleden • bijgewerkt door Aleksandr 8 jaar geleden • 1

hi i cannot able to download from gaana.com please add link of gaana.com

Antwoord
Aleksandr 8 jaar geleden

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

0
Under review

download rate becomes zero

Milad 8 jaar geleden • bijgewerkt door Aleksandr 8 jaar geleden • 1

The download rate becomes zero and after some time it starts downloading again. there is no problem with the connection

Antwoord
Aleksandr 8 jaar geleden

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.



Customer support service by UserEcho