Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Beantwoord

default video quality showing 360 not 720 hd

b joy123 7 jaar geleden • bijgewerkt door Aleksandr 7 jaar geleden • 9

I am using Firefox. Recently default video quality of the savefrom downloader changed to 360 instead of 720 hd. Please fix this.

Antwoord
Aleksandr 7 jaar geleden

Hello, can you download a video as 720p?

0
Under review

Awful. Doesn't do what it advertises that it does.

mobody 7 jaar geleden • bijgewerkt door Aleksandr 7 jaar geleden • 1

Doesn't recognize the site it cleary says it can download from. What a hack. Don't even bother.

Antwoord
Aleksandr 7 jaar geleden

Hello, Could you please send a few links you can't download. We will check it out.

For the better understanding it'll be great to see a screenshot with the error. 

0
Fixed

Works a couple of times and stops

jimjulian 7 jaar geleden • bijgewerkt door Aleksandr 7 jaar geleden • 7

Installed yesterday. Tested several. Just tested a couple more. Then the app stopped. No more arrows, even for pages that worked yesterday and today.

Antwoord
Aleksandr 7 jaar geleden

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

0
Under review

Can't Download videos above 360p

bigthinkstudioofficial 7 jaar geleden • bijgewerkt door Aleksandr 7 jaar geleden • 3
Antwoord
Aleksandr 7 jaar geleden

Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team

0
Under review

Why video Download not hd

indahss1613 7 jaar geleden • bijgewerkt door Aleksandr 7 jaar geleden • 1
Antwoord
Aleksandr 7 jaar geleden

Hello, please, send us more details regarding the problem.

0
Beantwoord

https://www.spine-health.com/video/video-sobre-hernia-de-disco-lumbar

Juan Manuel 7 jaar geleden • bijgewerkt door Aleksandr 7 jaar geleden • 2

No aparece la opción de descargado por ningun lado

Antwoord
Aleksandr 7 jaar geleden

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

0
Under review

hi

leonderop 7 jaar geleden • bijgewerkt door Aleksandr 7 jaar geleden • 1
Antwoord
Aleksandr 7 jaar geleden

Hello.

0
Under review

Please add TUNE.PK

Dawood Ahmed 7 jaar geleden • bijgewerkt door Aleksandr 7 jaar geleden • 1

Please add TUNE.PK VIdeo Downloder ALso

Antwoord
Aleksandr 7 jaar geleden

Hello, please, send us more details regarding the problem.

0
Under review

it isn't working the download button disappeared

alexmanning111372 7 jaar geleden • bijgewerkt door Aleksandr 7 jaar geleden • 1

I went to go and download a youtube video to discover that the green button was gone

Antwoord
Aleksandr 7 jaar geleden

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

0
Under review

Cant download the YouTube videos in HD only 360p available

abishek kishore 8 7 jaar geleden • bijgewerkt door Aleksandr 7 jaar geleden • 1

I am facing a problem in downloading videos in HD there the highest quality available is 360p. Favinc same problem in browser and application both

Antwoord
Aleksandr 7 jaar geleden

Hello, Could you please send a few links you can't download. We will check it out.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1



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