Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Answered

no logro registrarme y tengo mi infografia en espera desde hace 20 min

mgc 8 year бұрын • updated by Aleksandr 8 year бұрын • 2
Answer
Aleksandr 8 year бұрын

Hello, please give us more details.

0
Answered

cannot download any audio and music from vk since yesterday. I've already tryed to reinstall savefrom net but nothing changed. What's wrong?

Mar Mic 8 year бұрын • updated by Aleksandr 8 year бұрын • 2
Answer
Aleksandr 8 year бұрын

Hello, this extension has been fixed. Please, update or reinstall it from our site.
The latest version is 7.11: http://en.savefrom.net/user.php#helper_install

Thank you for using Savefrom.Net browser extension

Answer
Aleksandr 8 year бұрын

Здравствуйте, расширение починили, обновите или переустановите с нашего сайта.
Актуальная версия 7.11: http://ru.savefrom.net/user.php?vid=387#helper_install

Спасибо что пользуетесь расширением Savefrom.Net

0
Fixed

Max videos in youtube playlist is 49? Even when 100 videos in playlist

David Simmonds 8 year бұрын • updated by Aleksandr 8 year бұрын • 2

I have tried to download multiple playlists from Youtube, and only the first 49 videos in the playlist are showing up. Even if I chose the url from a video above 50...


Answer
Aleksandr 8 year бұрын

Hello, Please, let us know what is the name of the program you are using for downloading videos?

0
Fixed

No Puedo Descargar Music De VK.com Utilizo Mozilla Firefox

GaboDiaz 8 year бұрын • updated by Aleksandr 8 year бұрын • 2
Answer
Aleksandr 8 year бұрын

Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.

Best, SaveFrom.net Team

0
Answered

When can we download again on vk?

adridetailleur 8 year бұрын • updated by Aleksandr 8 year бұрын • 2

When will the problem be resolved about downloads on vk? Thanks!

Answer
Aleksandr 8 year бұрын

Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.

Thanks for using our resources.
Best, SaveFrom.net Team

0
Answered

cannot download any music from vk

lilgamehq 8 year бұрын • updated by Aleksandr 8 year бұрын • 2

cannot download any music from vk

Answer
Aleksandr 8 year бұрын

Hello, we are working hard to fix the error with the links.
The new version with the bug being fixed is going to be released soon.

Thanks for your understanding!

0
Answered

as a webmaster, how do I add the script to a wordpress website. Please any explanantion

Bernard 8 year бұрын • updated by Aleksandr 8 year бұрын • 6

I am trying to add the script to a wordpress website but i am finding it difficult, please could anyone who has implemented this on a wordpress kindly show me how to go about this.


Explanations will be appreciated

Answer
Aleksandr 8 year бұрын

Hello, the necessary information can be found here:

http://en.savefrom.net/webmaster.php

Answer
Aleksandr 8 year бұрын

Hello, to be able to help you I need more information.
The name and version of your browser (the version you can see in the menu "About browser").

In what format you download a video?

0
Fixed

I can't install SaveFrom.net to Safari

sukyewo2 8 year бұрын • updated by Aleksandr 8 year бұрын • 4

Your latest installer doesn't work on Safari version 10.0.3 (12602.4.8)


Download button didn't show up on vimeo, so I thought uninstall and re install would fix it.

But after I uninstalled it, I can't install SaveFrom.net


Answer
Aleksandr 8 year бұрын


Customer support service by UserEcho