Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Under review

doesn't work

heinehtetsan 6 year бұрын updated by Aleksandr 6 year бұрын 1
Answer
Aleksandr 6 year бұрын

Hello, please, send us more details regarding the problem.

0
Answered

How to download video with subtitles from youtube?

happysparrow 6 year бұрын updated by Aleksandr 6 year бұрын 5
Answer
Aleksandr 6 year бұрын

Hello, Subtitles can only be downloaded if they are connected to a video and not created automatically.
You can download them via: http://en.savefrom.net or SaveFrom.net Helper (extension).
Subtitles can be downloaded in an xml format.

0
Under review

Aviso: su página tiene virus-

Ileana 6 year бұрын updated by Aleksandr 6 year бұрын 1

Hola. Su página que es genial ahora me descarga unos virus. Arréglenlo por favor.

Answer
Aleksandr 6 year бұрын

Hello, please, send us more details regarding the problem.

What kind of viruses are we talking about?

0
Under review

hey when i download youtube videos with 360 it delete the name of the video

Vishnu 6 year бұрын updated by Aleksandr 6 year бұрын 1
Answer
Aleksandr 6 year бұрын

Hello, unfortunately we can not influence this, downloading is done directly from Youtube.
It is the site Youtube gives with this name.

0
Under review

No me deja descargar nada

Lucio Acosta 6 year бұрын updated by Aleksandr 6 year бұрын 1
Answer
Aleksandr 6 year бұрын

Hola y gracias por contactarnos. Por favor, bríndenos algunos detalles adicionales con respecto al problema. ¡Gracias!

0
Under review

consuming a lot of memories

Xr-anoni 6 year бұрын updated by Aleksandr 6 year бұрын 3

i clicked nothing, but when i open the task manager, it tells me there are about 19 chrome programmes running, and i only activate 6 of them only, and tamper monkey always send a bunch of useless notifications.

Answer
Aleksandr 6 year бұрын

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

0
Under review

))-: waveform doesn't work on safari 11.1.1 with helper_last.safariextz 7.82....

Aric 6 year бұрын updated by Aleksandr 6 year бұрын 1


Hi there...
 

waveform doesn't work on safari 11.1.1 with helper_last.safariextz 7.82

Please let me know, when this Bug is fixed, thanx!!!

Answer
Aleksandr 6 year бұрын

Hello, what exactly does not work?
Describe more in detail.

0
Under review

Chrome Issue: It no longer works from version 68.x

YordanSoares 6 year бұрын updated by Aleksandr 6 year бұрын 1

Hi guys. I use SafeFrom for Chrome very often, but I noticed that isn't working since the version 68.x. I tried to fix it by myself reinstalling Chameleon and the SafeFrom Opera Add-on, but doesn't work. I took a capture from a video: 

Image 3157

The label says: "No links found" (in spanish). This is my user info:


  • Browser: Chrome 68.0.3440 Windows
  • User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/68.0.3440.106 Safari/537.36
  • Extension: chameleon 7.82
Answer
Aleksandr 6 year бұрын

Hello, reinstall the extension in the second way.

Remove Chameleon and install the Tampermonkey extension:

Install the extension here in these links.
Google Chrome. First 1 then 2.
1. Tampermonkey black: https://chrome.google.com/webstore/detail/tampermonkey/dhdgffkkebhmkfjojejmpbldmpobfkfo?hl=en
2. Savefrom.Net: https://download.sf-helper.com/chrome/helper.user.js?ts=1455972944179

0
Under review

safari 11.1.2 save from version 7.82

Chris Bieksha 6 year бұрын updated by Aleksandr 6 year бұрын 3

i hit the button it starts to load the download at the http bar but then just stops and freezes youtube...it doesn't freeze safari just youtube... 

Answer
Aleksandr 6 year бұрын

Hello, before downloading a video, hold down the <Alt> button and then the download button.

0
Under review

Doesn't work and seems to be an infected site!

Biana 6 year бұрын updated by Aleksandr 6 year бұрын 1
Answer
Aleksandr 6 year бұрын

Hello, please, send us more details regarding the problem.