Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Under review

I can't download video HD with sound

Quỳnh 5 year бұрын • updated by Aleksandr 5 year бұрын • 1

Image 4800

Answer
Aleksandr 5 year бұрын

Hello, unfortunately there is no technical possibility.

0
Under review

every so often an obscene picture of some woman shows up and its disgusting. please stop doing that

meezer1 5 year бұрын • updated by Aleksandr 5 year бұрын • 1
Answer
Aleksandr 5 year бұрын

Hello, send screenshots please.

0
Under review

i cant paste my url in the form. fix it please. im using iphone 7+

Como Vlogs 5 year бұрын • updated by Aleksandr 5 year бұрын • 1
Answer
Aleksandr 5 year бұрын

Hello, unfortunately it is not possible.

0
Under review

Not show button download

cảnh nguyễn 5 year бұрын • updated by Aleksandr 5 year бұрын • 1

This is link, it not show button download video.https://www.facebook.com/watch/?v=2379992355368898

Answer
Aleksandr 5 year бұрын

Ok, thanks for the info provided. We've forwarded it to developers to check and fix.

0
Under review

No me deja descargar video

sbbgirl123 5 year бұрын • updated by Aleksandr 5 year бұрын • 1

https://www.dailymotion.com/video/x7cmapz este es el video

Y pone 

Error: imposible descargar el archivo

Answer
Aleksandr 5 year бұрын

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
Under review

no ffuncionaa

natiaaye3345 5 year бұрын • updated by Aleksandr 5 year бұрын • 1
Answer
Aleksandr 5 year бұрын

Hello, please, send us more details regarding the problem.

0
Under review

So, looks like savefrom.net is fucked. Too bad.

mishasibirsk 5 year бұрын • updated by Aleksandr 5 year бұрын • 1
Answer
Aleksandr 5 year бұрын

Hello, please, send us more details regarding the problem.

0
Under review

Saya tidak bisa memasukka URL yang sudah saya copy dan ingin di download.tolong diperbaiki. Terimakasih.

Aldo Mandus 5 year бұрын • updated by Aleksandr 5 year бұрын • 1
Answer
Aleksandr 5 year бұрын

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
Not a bug

does not work

Hakan Bişgin 5 year бұрын • updated by Aleksandr 5 year бұрын • 2
  • source codeBrowser: Opera-Webkit 620 Windows
  • User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/75.0.3770.100 Safari/537.36 OPR/62.0.3331.43
  • Extension: opera-chromium 8.29

I appreciate your work. video cannot be fully grabbed. I'm sending you
the link and the source code. Thank you in advance for your efforts. *

link:
https://www.blutv.com/ar-en/series/turkish/time-goes-by/season-1/time-goes-by-episode-1-watch

Answer
Aleksandr 5 year бұрын

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

0
Under review

SF Downloader not working on Youtube

Dawid Farber 5 year бұрын • updated by Aleksandr 5 year бұрын • 1

Browser: Firefox 67.0.4 Windows User Agent: Mozilla/5.0

Windows 7 Ultimate

Extension: ff-sf 8.26

Youtube video
Answer
Aleksandr 5 year бұрын

Hello, Reinstall the extension after an older version is uninstalled. The current version is 8.33:

https://addons.mozilla.org/en-US/firefox/addon/savefromnet-helper/versions/



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