Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Not a bug

Doesn't work on 123movies.gdn

J D. 6 year бұрын • updated by Aleksandr 6 year бұрын • 2

I tried it on 123movies.gdn and it allows for the download of a trailer but not a whole video. I don't know if the embedding is different, but for whatever reason, it's not picking up the main video featured on the page.

Here's an example URL: https://www.123movies.gdn/a-scanner-darkly-watch-free/

Answer
Aleksandr 6 year бұрын

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

0
Under review

title and singer not showing in File explorer

martinsmith344 6 year бұрын • updated by Aleksandr 6 year бұрын • 1
Answer
Aleksandr 6 year бұрын

Hello, please give us more details.

0
Under review

Error can’t download

Zainab 6 year бұрын • updated by Aleksandr 6 year бұрын • 1
Answer
Aleksandr 6 year бұрын

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error.

0
Under review

https://dai.ly/x7fv1om gbs didownload

aska aulia 6 year бұрын • updated by Aleksandr 6 year бұрын • 1
Answer
Aleksandr 6 year бұрын

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
Under review

C'est de la criss de marde

marcandrepilote2014 6 year бұрын • updated by Aleksandr 6 year бұрын • 1
Answer
Aleksandr 6 year бұрын

Hello, please give us more details.

Answer
Aleksandr 6 year бұрын

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

0
Under review

ไม่สามารถโหลดได้เลย จาก

Porsche S 6 year бұрын • updated by Aleksandr 6 year бұрын • 1
Answer
Aleksandr 6 year бұрын

Hello, please, send us more details regarding the problem.

Answer
Aleksandr 6 year бұрын

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

0
Under review

dont working in youtube

Ariel Cali 6 year бұрын • updated by Aleksandr 6 year бұрын • 1
Answer
Aleksandr 6 year бұрын

Hello, this extension has been fixed. Please, update or reinstall it from our site.
The latest version is 8.40: https://en.savefrom.net/user.php?vid=387#10
Thank you for using Savefrom.Net browser extension

0
Under review

can't download 4K

OWO454 6 year бұрын • updated by Aleksandr 6 year бұрын • 5

after updating the extension and the app, now i can normally download video but i still couldn't download video in 4k

Image 4944

Image 4943

Answer
Aleksandr 6 year бұрын

Hi. We'll try to fix it ASAP.



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