Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Answered

Can you please introduce this extension for Microsoft Edge? It says that this browser isn't supported.

Ahsan Rizvi 5 year бұрын updated by Aleksandr 5 year бұрын 1

Browser: Edge 83.0.478 Windows

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.106 Safari/537.36 Edg/83.0.478.54

0
Under review

No options to dowload from youtube

cptfreedom 5 year бұрын updated by Aleksandr 5 year бұрын 1

When I open a video on youtube, I can't download the file as SFN button does not give me any options. Screenshot attached is self-explanatory I think.

I can't say for sure but ithappens more often on age-restricted videos, as some other videos download just fine.

Besides, I was able to download that video through the sfn web-site. Add-on however doesn't work.

More browser info:
Browser: Firefox 77.0 Mac OS X
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:77.0) Gecko/20100101 Firefox/77.0
Extension: ff 8.92

Image 7116

0
Declined

https://www.facebook.com/nicolas.hutajulu.7/videos/415456719326392/

kancilsunika1 5 year бұрын updated by Aleksandr 5 year бұрын 1
0
Under review

Issue when downnloading multiple pictures at once on VK.com

Mona 5 year бұрын updated by Aleksandr 5 year бұрын 1

Hello Team,

First of all I would like to thank you for your hard work and for making this amazing addon available for all of us. I have recently ran into a small issue when downloading pictures on a specific website. The downloads always fail when I select "Download Album". This happens with all the pictures on the website and when I tried another extension, the download was succesful.

Can you please help me fix this issue? Thank you.

----------------------------------------------------------------------------

Browser: Firefox 77.0 Windows
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:77.0) Gecko/20100101 Firefox/77.0
Extension: ff 8.92

0
Answered

desde o dia 29 de maio nao aparece a opçao de baixar

bieell13 5 year бұрын updated by Aleksandr 5 year бұрын 1

meu navegador; chrome Versão 83.0.4103.61 (Compilação oficial) (64 bits)

versao de savefrom 8.92

links que nao se conseguem biaxar: 

Youtube video
Youtube video

mas nao deixa nenhum video mesmo que fazamos refresh, nao aparece a opcao de descarga,mesmo que utilizemos o ummy video downloader tambem nao deixa

Image 7018

como podem ver na foto nao aparece nenhuma opcao no formato escolhido parta baixar

0
Answered

What is: Televzr Downloader ? it has HIJACKED my savefrom button in Youtube !

Marc Jesse 5 year бұрын updated by Aleksandr 5 year бұрын 1

i have been using SaveFrom for many years.

Suddenly this week it has been REPLACED with Televzr Downloader !!

is this a virus or hijack software?

has SaveFrom changed its name?

How can i get SaveFrom back?

0
Fixed

ERRO DE BAIXAR

bieell13 5 year бұрын updated by Aleksandr 5 year бұрын 2

nao se consegue descarregar nada desde dia 29 de maio,deixou de aparecer a opcao de descarga no navegador, nao aparece como antes, que aparecia a opçao do video,nao aparece no navegador a opçao de descarga,antes aparecia agora nao

0
Under review

keine links gefunden

bertholdgerr 5 year бұрын updated by Aleksandr 5 year бұрын 1

bezahlt und immer wieder keinen Service, funktioniert nicht zuverlässig

Answer
Aleksandr 5 year бұрын

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error.

0
Answered

"Service is unavailable"

vwgolfman2000 5 year бұрын updated by Aleksandr 5 year бұрын 3

I keep trying to use Ummy on my laptop and the window says "Service is unavailable."  I deleted and reinstalled Ummy but that didn't work.  I tried the Ummy downaod on my desktop and I get the same message.  When will I get my service back?

Answer
Aleksandr 5 year бұрын

Hello, write to this address: help@ummy.net

0
Under review

Va bene buttono verde,ma poi quando si aggiorna con ummy not working,solution reinstalare add save from

victor_costi 5 year бұрын updated by Aleksandr 5 year бұрын 1
Answer
Aleksandr 5 year бұрын

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error.