Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
+1
Under review

iPhone download button not working, hijacked by malware advertisements

mgurpur 6 ár síðan • updated by Aleksandr 6 ár síðan • 5
Answer
Aleksandr 6 ár síðan

Hello, please provide us with more detailed information about the problem.

Send screenshots.

+1
Under review

YouTube videos do not download

Jzzen 6 ár síðan • updated by Aleksandr 6 ár síðan • 7

I am suddenly unable to download YouTube videos using savefrom via Documents6. 

When I paste the link into savefrom.net and press download, another link opens for various adverts or AppStore. Sometimes it goes straight to my safari.

Here are my settings:- 

Browser: Mobile Safari 11.0 iOS
User Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 11_3 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/11.0 Mobile/15E148 Safari/604.1


Answer
Aleksandr 6 ár síðan

Hello, what exactly does it show you? Send screenshots.

+1
Under review

can't download videos from twitch

Yash Chavan 6 ár síðan • updated by Aleksandr 6 ár síðan • 1
Answer
Aleksandr 6 ár síðan

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

+1
Under review

cannot download from youtube in safari browser

Almi Farisza 6 ár síðan • updated by Aleksandr 6 ár síðan • 1
Answer
Aleksandr 6 ár síðan

Hello, before downloading a video, hold down the <Alt> button and then the download button.

+1
Under review

Does not download to my Mac, only opens another browser window.

Atomic Other 6 ár síðan • updated by Aleksandr 6 ár síðan • 1

Does not download to my Mac. Clicking download on a video (and choosing an HD option), only opens up a new browser window playing the video but does not download to my computer. I'm using Safari 11.1.2 on an iMac

Answer
Aleksandr 6 ár síðan

Hello, after the playback is showed click with the right mouse button and save as.

+1
Under review

v7.74 Youtube download stuck

rickychiu1989 6 ár síðan • updated by Aleksandr 6 ár síðan • 5

I was on v.74 before accidentally clicking update to v7.74. Now Youtube link would show but it would not proceed to download the clip. The link generated can be copied and download on Chrome, but it would stuck in Safari.

Are there any ways I could download the old version, which have been flawless?

Answer
Aleksandr 6 ár síðan

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Answer
Aleksandr 7 ár síðan

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Can you watch youtube videos in the browser before you are trying to download it?

+1
Under review

On Facebook, I have tried savefrom.net dozens of times and NOT ONCE has it worked for ANY Facebook video...

wbj 7 ár síðan • updated by Aleksandr 7 ár síðan • 1
Answer
Aleksandr 7 ár síðan

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Could you please send a few links you can't download. We will check it out.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

+1
Under review

The thing is it what was working a minute ago and now it won’t

Victoria679 7 ár síðan • updated by Aleksandr 7 ár síðan • 1
Answer
Aleksandr 7 ár síðan

Hello, please, send us more details regarding the problem.

+1
Under review

Can it download from pixa.club

not aplic 7 ár síðan • updated by Aleksandr 7 ár síðan • 5

Hi I want to download from pixa.club can I?

Answer
Aleksandr 7 ár síðan

Hello, Please, use our extension Video Downloader Pro: http://videodownloaderpro.net
Video Downloader Pro is a magic tool helping you download any media content from any website all over the Net.
Possibly, it will download from the website you want.



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