Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
Answer
Aleksandr 5 ár síðan

Hello, Sorry for inconvenience we caused. We will try to fix it ASAP.

+2
Under review

opera gives no eror found

frkn 5 ár síðan • updated by Aleksandr 5 ár síðan • 1

ı get this erro when ı prees the download button 

Answer
Aleksandr 5 ár síðan

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

Answer
Aleksandr 5 ár síðan

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

+2
Under review

I want a higher quality when i download videos 360p is not good at all i want 720p or 1080p

Hamza1026 5 ár síðan • updated by Aleksandr 5 ár síðan • 1
Answer
Aleksandr 5 ár síðan

Hello, unfortunately, there is no technical possibility to download videos in high quality via the website or by the Savefrom.Net extension.

Install the program Televzr that can do this: https://desktop.televzr.com

+2
Under review

No me da la opcion de descargar...¿¿¿es nuevo porque hace 15 dias lo hacia sin problemas...

nioalis 5 ár síðan • updated by Aleksandr 5 ár síðan • 1
Answer
Aleksandr 5 ár síðan

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

+2
Under review

Error al descargar una lista de reproducción de Youtube, se descargan todos los videos a la vez

Brutonshion415 5 ár síðan • updated by Aleksandr 5 ár síðan • 1

Le doy al boton de descargar una lista de reproducción y los videos se descargan todos a la vez, antes se descargaban una por una. ¿Por qué ocurre? ¿Como hago para que vuelva a descargar los videos de una lista de reproducción uno por uno?

Answer
Aleksandr 5 ár síðan

Hello, most likely you have a change in the browser. 

That this may not be clear to us. Expansion is not to blame.

+2
Under review

no puedo descargar nada

isabel 6 ár síðan • updated by Aleksandr 6 ár síðan • 1
Answer
Aleksandr 6 ár síðan

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

+2
Under review

reddit video download

jestin 6 ár síðan • updated by Aleksandr 6 ár síðan • 1

please add reddit video download support in extension

Answer
Aleksandr 6 ár síðan

Hello, SaveFrom.net team will not leave your idea without attention.

+2
Under review

Download not working

ehsan programming 6 ár síðan • updated by Aleksandr 6 ár síðan • 1
Youtube video

Above link does not seem to work.

Answer
Aleksandr 6 ár síðan

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

+2
Under review

this software does not work properly

bilalhasan978 6 ár síðan • updated by Aleksandr 6 ár síðan • 1
Answer
Aleksandr 6 ár síðan

Hello, please, send us more details regarding the problem.



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