Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
+3
Fixed

i DON'T download from instagram.com

alb2481 9 ár síðan • updated by Aleksandr 8 ár síðan • 2
Answer
Aleksandr 8 ár síðan

Hello,
Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.

Best, SaveFrom.net Team

+3
Fixed

VK downloading file name

dawe299 9 ár síðan • updated by Aleksandr 8 ár síðan • 2

When I download an .mp3 file from VK, I don't have the file name, just random number and letters. It's not a big problem, but I can feel better, if this problem will fix for me. My SaveFrom.net and Bowers version:


  • Browser: Chrome 50.0.2661 Windows 10
  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/50.0.2661.102 Safari/537.36
  • Extension: userjs-chrome 6.20.2

I hope you can fix the problem. Thanks for all! (Sorry for my english, it's not perfect ;))

Answer
Aleksandr 8 ár síðan

Hello.

Visit Tampermonkey settings, including mode settings "Advanced"
click Downloads BETA, on Download Mode: browser api

Reload this TM should work.

+3
Declined

great, great and great. it will be the greatest if it converts to mp3 too.

adnan afzal 12 ár síðan • updated by Aleksandr 9 ár síðan • 6
its the best online converter that does not take time for converting and also downloads videos in best quality. it should also be converting to mp3. then i guarantee that there will be no match for this. i have used many online and offline converters but it is the best best best. (sonetimes we have to refresh the page for converting otherwise it downloads videos in html format sometimes.)
Answer
Aleksandr 9 ár síðan
Hello!
For these purposes, use our program: http://videodownloader.ummy.net
+3
Answered

Can't download from VK

Дима Комарь 11 ár síðan • updated by Maksym 11 ár síðan • 0

I can't download any music or videos from VK, since firefox was updated from Firefox 22 to Firefox 23. When I start the download, a window apears "save as...", than select any folder click on save and the window closed and nothing happens.

P.S. Sorry for my bad english, languages aren't my strength.


Answer
Maksym 11 ár síðan

Hello, we'll try to fix it ASAP.

+3
Fixed

Can't able to download some videos from youtube.

NILESH MATHUR 9 ár síðan • updated by Aleksandr 9 ár síðan • 2

Such as Michael Jackson's Thriller. It says 'File not found. File has either been deleted, or you entered the wrong URL.' Seriously! I was watching it, no one deleted it. Please fix, same happened for some other vidoes also.

Answer
Aleksandr 9 ár síðan

Hello, in order to help you better I need the following information.

Please, let me know me the name and version of your browser and version of the extension, all can be found using the following link: http://en.savefrom.net/user.php?info=1

Please, send to me a link to a video that will not be downloaded.

+3
Fixed

no aparecen los enlaces en facebook

Carlos Velasquez 9 ár síðan • updated by Aleksandr 9 ár síðan • 2

me sale el boton pero al precionarlo me dicee no se an encontraado enlaces

Answer
Aleksandr 9 ár síðan

Hello, The issue is fixed, no worries.

You can download Facebook videos via SaveFrom.net for now: http://en.savefrom.net

If you wish to use our extension, please wait for a bit — it will be ok with the next release.

+3
Fixed

https://www.youtube.com/watch?v=OR-0wptI_u0 can't download. It gives an error message

TheRunner75 10 ár síðan • updated by Aleksandr 9 ár síðan • 2
https://www.youtube.com/watch?v=OR-0wptI_u0
I got an error message every time
Answer
Aleksandr 9 ár síðan
Hi. We'll try to fix ASAP.
+3
Fixed

https://youtu.be/-5DF-tmd2Zw?t=4

Снежинка Димитрова 9 ár síðan • updated by Aleksandr 9 ár síðan • 2
Answer
Aleksandr 9 ár síðan
Здравствуйте, для более эффективной помощи мне нужна следующая информация.
Подскажите название и версии браузера, а так же версию расширения, данную информацию можно узнать пройдя по ссылке: http://ru.savefrom.net/user.php?info=1
Чем вы скачиваете расширением или сайтом?

+3
Answered

How to download a video from youtube.com in HD quality ?

Deepak Gupta 10 ár síðan • updated by Aleksandr 9 ár síðan • 2
Answer
Aleksandr 9 ár síðan
Hi, install Ummy Video Downloader: http://videodownloader.ummy.net

+3
Answered

Helper addon not recognized?

ionic__ 12 ár síðan • updated by Лемур 10 ár síðan • 3
Your webpage does not seem to be able to identify my Firefox's Savefrom helper addon. I installed it and I still can't download any video in HD (still telling me to download the addon).
This was not the case with the earlier version of the plugin (1.4 if I recall correctly).
Any help / thoughts?
Answer
Лемур 10 ár síðan
what is your current version of the extension?


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