Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Fixed

Не скачивает музыку

ирина солдаткина 10 ár síðan • updated by Aleksandr 9 ár síðan • 2
В майле ваще пропал помощник ,в одноклассниках давно пустые файлы скачиваются.Что делать?
Answer
Aleksandr 9 ár síðan
Здравствуйте, скорее всего вы пользуетесь браузером Google Chrome.
В настройках помощника нужно поставить галочку в пункте "Расширенный режим закачки".
Переустановите расширение прежде удалив предыдущий. Удалите Tampermonkey из расширений.
Установите заново.
Как установить помощник в браузер Google Chrome прочтите здесь:
http://ru.savefrom.net/faq.php#ext_inst_chrome
0
Answered

download failed from daily motion what can i do please help

zaynaJR 9 ár síðan • updated by Aleksandr 9 ár síðan • 2

i can't download from daily motion what can i do
the download failed

Answer
Aleksandr 9 ár síðan
Hello, give the links that you couldn't download.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1
0
Thanks

I have never seen easy downloader than yours. keep it up. thank you.

Tesfa Zion 9 ár síðan • updated by Aleksandr 9 ár síðan • 2
Answer
Aleksandr 9 ár síðan
Thank you for using our resource.
0
Answered

Virus reddin software.

Scott Shuppert 10 ár síðan • updated by Aleksandr 9 ár síðan • 2
Becareful the downloaded version of this software contains the Win32/Bundled.toolbar.Yandex -- STAY AWAY
Answer
Aleksandr 9 ár síðan
Hello, our files are free of viruses, in this you can see for yourself, for example here: 
https://www.virustotal.com/ru/file/41f353a38d899a93b3488e1a370fa45e6df6316ce0bb2e57b900d6af5d874422/analysis/1418301707/
0
Answered

api.cloud impossible de telecharger les vidéos

Doudou Passtek 10 ár síðan • updated by Aleksandr 9 ár síðan • 3

il est visiblement impossible de telecharger les vidéos issues de api.cloud

Answer
Aleksandr 9 ár síðan
Hello, this site is not in the list of supported resources, a list can be found here: http://en.savefrom.net
0
Answered

worked now stopped

Daniel Bozic 10 ár síðan • updated by Aleksandr 9 ár síðan • 2
HI
This website worked to download the videos.

Now it sopped.

Why?

http://www.clipdonator.com/watch_video.php?v=5Y8URS4D755G
Answer
Aleksandr 9 ár síðan
0
Fixed

Can not download from SoundCloud anymore

Natalia M-ska 9 ár síðan • updated by Aleksandr 9 ár síðan • 6

Nothing, even the songs I downloaded before from there.

My browser is Chrome 46.0.2490.86 m

My Helper version is 5.65.2

Answer
Aleksandr 9 ár síðan

Hello. Reinstall the extension, remove the Tampermonkey extension and Install SaveFrom.net Helper again.

How to install the extension to Google Chrome browser read here: http://en.savefrom.net/faq.php#ext_inst_chrome

Please, send to me a link to a file that will not be downloaded.

0
Answered

Search ALGO !!

Wulf 10 ár síðan • updated by Aleksandr 9 ár síðan • 2
Das Advertisement "Dieser Inhalt benötigt Java 12.3. Möchten sie jetzt aktualisieren" auf der Startseite von Savefrom installiert den bekannten Browser-Hijacker ""Search Algo"" !!
Vorsicht !
Seht nach bei Google "search algo entfernen"
Answer
Aleksandr 9 ár síðan
Hi, this is bad advertising, we are trying to clean such advertising.
0
Fixed

no consigo descargar peliculas de Ok.

Vanessa Giraldo 9 ár síðan • updated by Aleksandr 9 ár síðan • 2

Realmente hago lo que dicen las instrucciones pero jamas logro bajar videos y peliculas de Ok.ru

Answer
Aleksandr 9 ár síðan

Hello, in order to help you better I need the following information.
Please, send me the information listed here:

http://en.savefrom.net/user.php?info=1

Please, send to me a link to a video that will not be downloaded.

0
Fixed

Youtube videos stuck at 95% + on the new os x el capitan safari browser.

Hitesh ॐ 9 ár síðan • updated by Aleksandr 9 ár síðan • 3

It is really annoying have your download stuck after 95%+ continually, specially at moderate bandwidth. Is there a way to refresh download link because resuming doesn't work after you stop it. This is what i am downloading and is stuck Forks Over Knives (2011) Watch Online.mp4.
How can i resume or refresh download, it is stuck at 95%+ ???

Answer
Aleksandr 9 ár síðan

Hello, in order to help you better I need the following information.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Please, send to me a link to a video that will not be downloaded.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?



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