Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Lokið

thankings soo much!!!!!!i managed to download for your kind advuse and support!!!! long live!!!!the best website in the world!!

alexandro martines 12 ár síðan • updated by Maksym 12 ár síðan • 0

thankings so much! i managed! well done!!!

Answer
Maksym 12 ár síðan

We are glad to help you.

0
Fixed

i have a problem with vk.com is not download before working good help please

Magda QG 10 ár síðan • updated by Aleksandr 9 ár síðan • 2


i have a problem with vk.com is not download before working good help please
https://vk.com/video299983456_17156573
http://vk.com/video232501577_171260538
http://es.savefrom.net/ they tell me error

Answer
Aleksandr 9 ár síðan
Hello.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1

Answer
Aleksandr 9 ár síðan
Hello.give the links that you couldn't download.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1

0
Answered

Please include a donate option via paypal, thanks.

Armesis P 10 ár síðan • updated by Aleksandr 10 ár síðan • 2
Please include a donate option via paypal, thanks.
Answer
Aleksandr 10 ár síðan
Hello. There is no donation needed — your "Thank you" is quite enough.
0
Fixed

Symantec detects helper installer as a generic trojan

Marco Coletti 10 ár síðan • updated by Aleksandr 10 ár síðan • 2
Downloading of SaveFromNetHelper-Web-2e6fc9680c.exe in Google Chrome is impossible because Symantec Endpoint Protection detects Trojan.Gen.SMH
I believe it is a false positive, nonetheless you could consider to make the installer less suspicious.

Answer
Aleksandr 10 ár síðan
Hello, we will fix it.
0
Fixed

Не работает с музыкой на одноклассниках :(

Mantigoma 11 ár síðan • updated by Aleksandr 10 ár síðan • 2
Не работает с музыкой на одноклассниках :(
Answer
Aleksandr 10 ár síðan
Здравствуйте, подскажите название и версию браузера, а так же версию помощника, данную информацию можно узнать пройдя по ссылке: http://ru.savefrom.net/user.php?info=1
Пришлите ссылку на файл который не удается скачать.
0
Fixed

Successful installation page won't go away

Greg Gathright 10 ár síðan • updated by Aleksandr 10 ár síðan • 2
I have succesfully installed SaveFrom in Safari. The page that tells me it successfully installed keeps appearing on startup. I can click on the "X" and it goes away, but I need it to stop appearing.
Answer
Aleksandr 10 ár síðan
Hello, maybe this video will help:

0
Fixed

Не работает расширение

Vovka Golish 10 ár síðan • updated by Aleksandr 10 ár síðan • 2
Не работает расширение везде в контакте (Firefox 37.0.1, SaveFrom.net ver. 4.90)
Извините, я написал что при включённом английском языке не работает, я ошибся, оно со всеми перестало работать, не знаю почему :С
Answer
Aleksandr 10 ár síðan
Здравствуйте, попробуйте выключить и включить расширение, если не поможет переустановите расширение прежде удалив прежний.
Перед тем как это случилось у вас не было ни каких неприятностей с компьютером или браузером?
0
Fixed

bug fix extension in chrome browser and firefox extension

Muhammad Syaefulamin 10 ár síðan • updated by Aleksandr 9 ár síðan • 5

bug fix extension in chrome browser and firefox extension

Answer
Aleksandr 9 ár síðan
Hello, give the links that you couldn't download.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1
0
Not a bug

I cant download From a website (Link:http://www.cartoonarabi.com/watch.php?vid=43ac2e064)

Guest User 10 ár síðan • updated by Aleksandr 10 ár síðan • 2
Browser: mozilla firefox Version:Mozilla Firefox, Firefox Mobile (version 24.0 and later) Link:http://www.cartoonarabi./watch.php?vid=43ac2e064
Answer
Aleksandr 10 ár síðan
Hello, this site is not in the list of supported resources, with a list can be found here: http://en.savefrom.net



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