Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
Answer
Aleksandr 7 ár síðan

Hello, to be able to help you I need more information.
The name and version of your browser (the version you can see in the menu "About browser").

In what format you download a video?

0
Fixed

I can't install SaveFrom.net to Safari

sukyewo2 8 ár síðan • updated by Aleksandr 7 ár síðan • 4

Your latest installer doesn't work on Safari version 10.0.3 (12602.4.8)


Download button didn't show up on vimeo, so I thought uninstall and re install would fix it.

But after I uninstalled it, I can't install SaveFrom.net


Answer
Aleksandr 7 ár síðan
0
Fixed

https://www.youtube.com/watch?v=hgh0tcVQYpU

katnarahul 8 ár síðan • updated by Aleksandr 7 ár síðan • 2

not downloading this video

Answer
Aleksandr 7 ár síðan

Hello, in order to help you better I need the following information.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

You will not only download this video?

0
Fixed

why my safeFromnet doesn't work.?? I have been instal and uninstal it..

mario gazorlla 8 ár síðan • updated by Aleksandr 7 ár síðan • 2
Answer
Aleksandr 7 ár síðan

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.

Thank you for contacting Savefrom.Net support !

0
Answered

I can,t download videos from facebook from Chrome.

waqaswarraich788 8 ár síðan • updated by Aleksandr 7 ár síðan • 2
Answer
Aleksandr 7 ár síðan

Hello, you can download Facebook video.

Answer
Aleksandr 7 ár síðan

Hello, It’s not really clear why you are contacting us.

Could do possibly give me come more details?

Thanks.

0
Answered

Не загружає відео файли повністю, на половині загрузки або відразу пише невдача

Марія Федас 8 ár síðan • updated by Aleksandr 7 ár síðan • 2

Не загружає відео файли повністю на половині загрузки або відразу пише невдача декілька раз перезавантажувала програму але нічого не помагає це відбувається коли я загружаю з вк відео файли хоча аудіо файли загружаються без проблем

Answer
Aleksandr 7 ár síðan

Привіт, як назва вашого браузера і з якого сайту ви завантажуєте?

0
Answered

i cant downoload from youtube ?

kira9732 8 ár síðan • updated by Aleksandr 7 ár síðan • 2

pls fix ur shits

Answer
Aleksandr 7 ár síðan

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Thank you for contacting Savefrom.Net support !

0
Fixed

dont download from youtube

gamer 8 ár síðan • updated by Aleksandr 7 ár síðan • 2
Answer
Aleksandr 7 ár síðan

Hello, in order to help you better I need the following information.
Please, let me know me the name and version of your browser and version of the extension,

all can be found using the following link: http://en.savefrom.net/user.php?info=1

0
Fixed

1/31/17: SaveFrom.net Firefox Extension not allowing download of playlists on Youtube

hannahkathleen91 8 ár síðan • updated by Aleksandr 7 ár síðan • 5

Mozilla Firefox Version 51.0.1 (32-bit) Up to date

Firefox Extension SaveFrom.net Helper Version 7.05


My error is that no download links are available when I click "Download a Playlist" nor does the green button below the video show any links, it also displays "Download..." and hangs there.


Picture of error is included below.


It hangs here and does nothing. Inserting the link to SaveFrom.net website also does not work with these YouTube videos. The firefox extension does indeed work on other select YouTube videos and playlists but not this particular playlist.


I would like to download this entire playlist using your extension. Is this because of YouTube copyright restrictions? What is the problem?


Can it be fixed or should I not waste my time?


Image 1666


I'm tying to download this Playlist of an Album on YouTube

Link:

https://www.youtube.com/watch?v=vKQjqjqdqb4&list=PL59913948AE1E046B

Answer
Aleksandr 7 ár síðan

Hello, Reinstall the extension after an older version is uninstalled. The current version is 7.7:
http://en.savefrom.net/user.php#helper_install



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