Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
+2
Corrigé

No links were found on facebook solve this error please

ibrahim waly il y a 10 ans • mis à jour par Aleksandr il y a 10 ans • 2
Solution
Aleksandr il y a 10 ans

Hello, The issue has already been fixed in the version 6.40.

Please update the extension or reinstall it from our website: http://en.savefrom.net/user.php

+2
Résolu

too long respon of downloading a video

indrasriana17 il y a 10 ans • mis à jour par Aleksandr il y a 10 ans • 2
Solution
Aleksandr il y a 10 ans

Hello, we and our products do not affect the download speed.

+2
Corrigé

Instagram download button not working..

pillarofautumnnoah il y a 10 ans • mis à jour par Aleksandr il y a 10 ans • 2

The Instagram button randomly disappeared... I can't see it anymore.

Solution
Aleksandr il y a 10 ans

Hello, thank you for contacting support in Savefrom.Net

This bug is known to us, we will try to fix in the nearby future.

+2
Corrigé

no puedo descargar fotos de instagram

kim lee joong il y a 10 ans • mis à jour par Aleksandr il y a 10 ans • 2
Solution
Aleksandr il y a 10 ans

Hello, thank you for contacting support in Savefrom.Net

This bug is known to us, we will try to fix in the nearby future.

+2
Corrigé

It doesnt seem to work on youtube anymore, i think it needs an update, thanks!

derp il y a 10 ans • mis à jour par Aleksandr il y a 10 ans • 2

It doesnt seem to work on youtube anymore, i think it needs an update, thanks!

Solution
Aleksandr il y a 10 ans

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?

+2
Corrigé

I am not able to download vimeo videos!

Ganesh Subramanian il y a 11 ans • mis à jour par Aleksandr il y a 11 ans • 3

When I click on the download button for any of the vimeo videos, it displays, "No links were found". It seems that there has been some api changes in vimeo and as a result, most of the downloader were not working for vimeo. Kindly fix this as soon as possible.

Solution
Aleksandr il y a 11 ans

Hello, in order to help you better I need the following information.

Please, let me know me the name and version of your browser and version of the extension, all can be found using the following link: http://en.savefrom.net/user.php?info=1

Please, send to me a link to a video that will not be downloaded.

+2
Résolu

Failed- Server problem

Parket Raket il y a 12 ans • mis à jour par Aleksandr il y a 11 ans • 2
I was going to download this video http://youtube.com/watch?v=qD2WkL_P31I from the site but when I click on any format some *txt file named videoplayback.txt downloads that says Failed- Server problem. My internet connection is good I can download other files now but not from this one. Any ideas whats going and solutions for this?

PLEASE VOTE!!!!!
Solution
Aleksandr il y a 11 ans
Hello!
Update assistant.
+2
Écarté

allow setting default download from youtube so i can click download to download my preferred format

Sugoi Ryu il y a 11 ans • mis à jour par Aleksandr il y a 11 ans • 2
it would be nice to be able to set the default download type for youtube.com so i can just click download instead of having to go into the drop down list to select it. ie. i want to click download and have it download the highest quality aac file available for that video.
Solution
Aleksandr il y a 11 ans
Hello, we'll try to do this if the idea collects many votes.
+2
Pas un bug

1080p without audio issue and 60fps download issue

Mavra Tech il y a 12 ans • mis à jour par Aleksandr il y a 11 ans • 2
Image 405
why i cant 1080p with audio and 60fps
Solution
Aleksandr il y a 11 ans
Hi, with the sound you can download using Ummy Video Downloader. Link: http://videodownloader.ummy.net


+2
Corrigé

No se Encontrado enlances

Antonio Davila il y a 11 ans • mis à jour par Aleksandr il y a 11 ans • 2

no me baja video del facebook como hago para arreglarlo

Solution
Aleksandr il y a 11 ans

Hello, The issue is fixed, no worries.

You can download Facebook videos via SaveFrom.net for now: http://en.savefrom.net

If you wish to use our extension, please wait for a bit — it will be ok with the next release.