Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
+3
À l'étude

the video plays instead of downloading from you tube and i use safari browser ios 11.3.1 version

Stephy Mary il y a 7 ans mis à jour par Aleksandr il y a 7 ans 1
Solution
Aleksandr il y a 7 ans

Hello, after showing the playback, click on the video with the right button and save as.

+3
À l'étude

No puedo descargar los vídeos

mrcservicios il y a 7 ans mis à jour par Ernesto Ladera il y a 3 ans 2
Solution
Aleksandr il y a 7 ans

Estimado cliente:
Para ofrecerle ayuda de manera más eficaz, necesitamos disponer de los siguientes datos.
Por favor, copie y envíenos la información especificada aquí: http://es.savefrom.net/user.php?info=1

Envíenos, por favor, un par de enlaces de los vídeos que no puede descargar «para probar»
+3
À l'étude

download title is not appearing please help - used to work before

James007 il y a 7 ans mis à jour par Aleksandr il y a 7 ans 1
Solution
Aleksandr il y a 7 ans

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

+3
À l'étude

i want to download only audio track of the video which i have see in YouTube is that possible???

nbajjuru il y a 7 ans mis à jour par Aleksandr il y a 7 ans 1

i just want to download audio track of some videos on YouTube so that i can download my favourite song which are in YouTube

Solution
Aleksandr il y a 7 ans

Hello, in order to download MP3 from Youtube you need to install our program Ummy Video Downloader,
Also with the help of it you can download videos in high quality with sound: https://videodownloader.ummy.net

+3
Résolu

savefromnet is downloading only first 100 links from a playlist. How to get full playlist links?

Srinivasa Somu il y a 7 ans mis à jour par Aleksandr il y a 7 ans 6
Solution
Aleksandr il y a 7 ans

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

For verification, send a link to the playlist.
+3
Corrigé

Downloading problem

Santlal Khokher il y a 7 ans mis à jour par Aleksandr il y a 7 ans 8
Solution
Aleksandr il y a 7 ans

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
Thank you for contacting Savefrom.Net support !

+3
Corrigé

no downloading photos from Instagram

Dominik Lengyel il y a 7 ans mis à jour par Aleksandr il y a 7 ans 2

Hello :) I have too problem with downloading photos from Instagram. Can you please help me ? 

Solution
Aleksandr il y a 7 ans

Hello, we are working to fix this inconvenience.
This problem will be solved in the new release.
Thank you for using Savefrom.Net!

+3
Résolu

i shall download this in 3gp quality 240p https://m.youtube.com/watch?v=CKguyGzGRrQ but it link to 3gp 144p plz fix it thanks

Hìm il y a 8 ans mis à jour par Aleksandr il y a 7 ans 6
Solution
Aleksandr il y a 7 ans

Hello, please give us more details.

+3
Corrigé

I can't download from facebook today, getting a messae ( linlks were not found

me too il y a 9 ans mis à jour par Aleksandr il y a 8 ans 2

I can't download from facebook today, getting a messae ( linlks were not found

Solution
Aleksandr il y a 8 ans

Hello, thank you for contacting support in Savefrom.Net

This bug is known to us, we will try to fix in the nearby future.

Solution
Aleksandr il y a 8 ans

Hello, the error is corrected in the next release of the expansion will be all right.

The release of the next week.