Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
+3
À l'étude

does not download in 720hp file

saqlain sial il y a 6 ans mis à jour par Aleksandr il y a 6 ans 1
Solution
Aleksandr il y a 6 ans

Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#

+3
À l'étude

Cant download 720p eventhough the resolution on youtube is 720p :( also, how to download 4k??

mkaaquino il y a 6 ans mis à jour par Aleksandr il y a 6 ans 1
Solution
Aleksandr il y a 6 ans

Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#

+3
À l'étude

download button is stuck on 360 gp download format.i cant download anything above 720 p

0701851372 il y a 6 ans mis à jour par Aleksandr il y a 6 ans 1
Solution
Aleksandr il y a 6 ans

Hello, after the changes on Youtube, the site and the Savefrom.Net extension can no longer download 720p.
We are looking for a solution to this problem but so far to no avail. At the moment we can advise the program Televzr which
downloads video as 720p and higher: https://desktop.televzr.com/#

+3
À l'étude

cant download 720p videos

thejan123h il y a 6 ans mis à jour par Aleksandr il y a 6 ans 1
Solution
Aleksandr il y a 6 ans

Hello, after the changes on Youtube, the site and the Savefrom.Net extension can no longer download 720p.
We are looking for a solution to this problem but so far to no avail. At the moment we can advise the program Televzr which
downloads video as 720p and higher: https://desktop.televzr.com/#

+3
À l'étude

The quality deafults to 360p, want it back to 720p. bug. Please fix

Anurag Singh il y a 6 ans mis à jour par Aleksandr il y a 6 ans 1
Solution
Aleksandr il y a 6 ans

Hello, this is not a mistake.

+3
À l'étude

hello this tool sometimes works most of the times does not work I click the symbol but it opens video in small type instead of the download.Plesa do something it was really great and useful but now it is frustration

yusufbedirkartal il y a 6 ans mis à jour par Aleksandr il y a 6 ans 1

hello this tool sometimes works most of the times does not work I click the symbol but it opens video in small type instead of the download.Plesa do something it was really great and useful but now it is frustration

Solution
Aleksandr il y a 6 ans

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error. 

+3
À l'étude

The quality deafults to 360p, want it back to 720p

updatesvc il y a 6 ans mis à jour par Aleksandr il y a 6 ans 1

I watch video on 360p to save on bandwith. The dropdown now defults to 360p , I am guessing its a feature to default. to the quality you watch. Is there a way to remove that feature. 

I want it to default to 720p like before. I know you can still select 720p in the drop down. but that's too much work. BTW am a Javascript Programmer so maybe you can tell where in the code you did that and I will make changes.

Also greate work with the plugin.

Solution
Aleksandr il y a 6 ans

Hello, we in the settings do not specify the default quality, these settings are not.

+3
À l'étude

Lo instale porque me dijeron que era bueno voy a la flecha verde pero no me deja descar el video todo esta desativado

Pablo Emilio Marchena Diaz il y a 6 ans mis à jour par Aleksandr il y a 6 ans 2

Gracias

Solution
Aleksandr il y a 6 ans

¡Hola! Nuestra ayuda será más efectiva si copia y nos envía información sobre su navegador y de la extensión Savefrom.Net:
http://es.savefrom.net/user.php?info=1
También necesitamos algunos links que no pueda descargar (para probarlos).
Para tener mayor idea del problema, será de gran ayuda ver una captura de pantalla en donde se muestre el error.
Esperamos su respuesta, ¡gracias por ponerse en contacto con nuestro equipo Savefrom.net!

+3
Corrigé

When I click download, the downloading starts but soon freezes. I have reinstalled it over and over, I updated it but it's still happens. Please may you help?

Fanzilla Films il y a 6 ans mis à jour par Aleksandr il y a 6 ans 6

When I click download, the downloading starts but soon freezes. I have reinstalled it over and over, I updated it but it's still happens. Please may you help?

Solution
Aleksandr il y a 6 ans

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

+3
À l'étude

Script SaveFrom.net redirects from the YouTube and lands on GoogleVideo domain... Please, fix it !!!

RodrigoCesar Bagnara (Apometro il y a 6 ans mis à jour par Aleksandr il y a 6 ans 1
Solution
Aleksandr il y a 6 ans

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error.